Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
RakutenRakuten Ichiba is one of the largest e-commerce shopping centers in Japan with approximately 60,000 stores opening and a total annual distribution of approximately 6 trillion yen in 2024. It is a department that develops and operates business support systems within Rakuten Ichiba's products (services). Among the business support systems, a customer management system that efficiently manages stores opened in Rakuten Ichiba, an analysis system for thinking about future strategies, a chatbot systems that promotes smooth communication between users and call centers, among others. The business support system we are developing is also used for various in-house services such as Rakuten Travel (online travel reservation service) other than Rakuten Ichiba. We are recruiting for a group that provides system consulting to our merchant stores. By using the RMS (ASP service) provided by Rakuten Ichiba to its merchants, merchants can conduct their EC business at Rakuten Ichiba. However, merchants face numerous challenges (such as wanting to improve operations by linking with Rakuten) depending on the type of business and company size. This role involves contributing to merchants' sales by supporting them in solving these challenges.
Communication ability to negotiate and form consensus with other departments and external parties Ability to analyze operations from a quantitative and qualitative perspective, discover and solve problems Someone who can challenge existing paradigms, confront challenges, and dare to try without fear of failure Experience of overcoming difficult situations with your own ideas and execution (both business or private) Knowledge of computer systems
Experience building a system by combining packaged software and existing services Requirement definition ability that can hear business requirements and incorporate them into system requirements and system specifications System development and operation experience Software and service sales experience Strong interest and curiosity in new web services, apps, and technologies Someone who can genuinely rejoice in the growth and success of customers, business stakeholders, and team members as if it were their own Someone who enjoys the ever-changing situations and be flexible in responding to changes The ability to leverage AI to improve operational efficiency
