Product Strategy Group Member - Shop Operation Section
19/06/2026
Tokyo
Hybrid
Fixed Hours
Full-time (Seishain)
EN: BusinessJP: Native
Job Description
Rakuten Mobile is driving business growth and creating customer touchpoints in physical channels, with shop operations at its core. Our stores serve as the 'front line of customer engagement,' offering services across the entire Rakuten Group-including telecommunications, fintech, and e-commerce-and playing a vital role in supporting the brand experience beyond simply acquiring contracts. This role goes beyond simple sales promotion; you will work closely with diverse internal and external stakeholders (Sales, Marketing, and various manufacturers) and be deeply involved in the entire product lifecycle.
Minimum Requirements
Experience in driving projects or initiatives by communicating with multiple stakeholders, organizing requirements, managing progress, and clarifying key issues. Experience in not just reporting analysis results, but proactively identifying issues, formulating improvement actions or decision-making proposals, and presenting them to relevant departments or management. Practical experience in data processing and analysis using SQL, BI tools (Tableau, DOMO, etc.), and Excel.
Preferred Requirements
Experience in the operation and maintenance/management of BI tools (Tableau, DOMO, etc.). Experience in business process improvement or automation projects utilizing AI, Power Automate, or RPA. Practical experience in logistics-related fields, such as inventory management, demand forecasting, or SCM (Supply Chain Management).
Rakuten
