Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
IHG Hotels & ResortsThis job posting was originally in Japanese. The English version is automatically translated. Please visit the company site for the most accurate information.
At InterContinental Sapporo, we are seeking a passionate and guest-focused Porter / Bell Attendant to join our dynamic Front Office team. As the first point of contact for many guests, you will play a key role in creating warm welcomes, providing helpful guidance, and ensuring luggage handling and lobby experiences reflect the high standards of our luxury brand. Your Day-to-Day As a Porter / Bell Attendant, you will: Maintain detailed knowledge of all hotel facilities and services, including their location, operating hours, ongoing promotions, and event schedules Assist guests and visitors with luggage handling, valet parking, and storage while ensuring safekeeping and following IHG procedures Provide accurate information about transportation options to and from local airports, train stations, and tourist attractions Be familiar with local areas of interest including museums, events, and dining spots—actively learning from the “In the Know” board and Concierge tips Communicate guest arrivals and needs effectively with Front Desk and Guest Relations to ensure a seamless arrival experience Be aware of VIP arrivals and provide personalized service accordingly Greet, guide, and assist all guests and visitors entering the hotel, ensuring a professional and friendly welcome Deliver messages, packages, and provide business-related information as requested Distribute newspapers and amenities to guest rooms and designated hotel areas Assist with guest rooming, explaining in-room features and hotel facilities during escort Maintain a clean and tidy lobby, porte-cochère, baggage room, and porter’s desk; report any maintenance issues proactively Participate in hotel events, brand trainings, and team activities to ensure service consistency Clean and maintain all elevators, luggage trolleys, and the fitness room as required Support the Bell Captain and Concierge with ad-hoc guest needs or departmental tasks.
Previous experience in a guest-facing role or hospitality environment preferred Strong communication and interpersonal skills Ability to lift and carry items up to 23kg (50 pounds) Team-oriented, energetic, and committed to exceptional guest service Fluent in Japanese is required; English proficiency is preferred Must be able to work flexible hours including weekends and holidays
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. At IHG, we’re committed to building inclusive teams that celebrate individuality and welcome different backgrounds, experiences, and perspectives. We offer equal employment opportunities to all, regardless of race, color, religion, gender, sexual orientation, nationality, disability, or protected veteran status. Through our myWellbeing framework, we also prioritize your physical and mental wellbeing — inside and outside of work.