Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Palo Alto NetworksYour Career You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).
Previous experience in a Technical Support environment is required. Excellent written and verbal communication skills. Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS, etc.). Experience working with Firewall Central Management Systems. Experience working with a multi-factor authentication security system (tokens, certificates, CAC cards, and similar). Working knowledge of Security services (IDS/IPS, Firewalls, etc.). Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required. Virtualization experience (AWS, Azure, VMWare, OpenStack). Experience with Windows and MAC OS is a plus (Debugging, Editing Registries, Plist, etc.). Experience with Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products a plus.
