Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. In this Integration Support role, you will bring your strong technical expertise to the team to resolve complex issues that arise on the platform. Your primary role will be to support customers as a technical support specialist, helping them overcome technical challenges and achieve success.
Japanese: fluent speaking and reading/writing. English: reading documents, understanding training, internal communication via chat and email. Extensive analytical, research and problem solving skills and experience. Experience prioritizing issues and escalating effectively. Experience interpreting, developing, and debugging applications using object-oriented languages (especially Java). Understanding of web-based services such as REST and SOAP, and experience developing and implementing applications utilizing APIs. Troubleshooting Internet technologies (HTTP, TLS, TCP/IP, VPN, firewalls, web servers, proxy servers, etc.). Experience in data management and manipulation using RDBMS and SQL. Experience implementing and debugging Web technologies such as HTML, CSS, JavaScript, JSON, and XML. Agreement to participate in shift work, including on-call duties, to provide after-hours services as working hours may vary based on business requirements.
3+ years of technical support experience. 3+ years of system development and operation experience. Experience developing and operating various Integration products. Experience with cloud-based solutions (Amazon AWS, Microsoft Azure, etc.). Experience developing and operating containerized microservices applications such as Kubernetes, Amazon Elastic Kubernetes Service (EKS), Azure Kubernetes Service (AKS). 3+ years of experience developing web or API applications in Java, .NET, or PHP with an understanding of HTTP, HTML, CSS, JavaScript, XML, and JSON. Experience developing or supporting desktop applications in a Windows environment. Experience troubleshooting using browser developer tools. Experience analyzing and debugging various logs. Experience obtaining and analyzing TCPDump. Experience analyzing and troubleshooting Java applications using HeapDump, ThreadDump, etc. Experience analyzing Core dumps on Linux, memory dumps on Windows, etc. Experience acquiring and analyzing HTTP communications using tools such as HAR and Fiddler. Knowledge of multi-tenant, grid, parallel, or distributed computing architectures. Knowledge and experience with RDBMS and SQL. Experience with Linux / Unix based operating systems. Experience with Salesforce CRM applications.
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