Specialist,ManufacturingManagement

Johnson & Johnson

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Operates as an established support individual contributor that executes tasks that are typically routine, with some deviation from standard practice. Provides support for internal teams in the Manufacturing Pharmaceutical Process Operations function. Follows administrative processes to ensure accuracy, timeliness, and quality of deliverables. Maintains high standards of professionalism, efficiency, personal communication, discretion, and independent judgment.

EN: BusinessJP: Not Required

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[Quality] Customer Quality Supervisor (Surgical Vision)

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Within Customer Quality, Reliability Assurance, this position is responsible for collecting and evaluating product quality information, including complaints and other quality-related information, in the Japanese market in compliance with applicable regulations, company policies (including J&J Standards), and the Quality Management System. The role provides appropriate information and reporting to customers and regulatory authorities as required. In collaboration with manufacturers and suppliers, this position conducts complaint investigations and communicates investigation results to customers. Supervise team members' daily activities and provide leadership to ensure effective execution of responsibilities. Lead continuous improvement initiatives to enhance team performance and operational efficiency. Evaluate quality-related information, including product complaints, collected through commercial functions and other departments (including Technical Service), in accordance with internal policies, local regulations, and J&J Standards. Collaborate with manufacturers, suppliers, and relevant stakeholders to conduct complaint investigations and determine root causes. Upon request from commercial functions and other stakeholders, provide support for quality-critical or complex complaint cases. This may include customer interactions, on-site visits to customer facilities, verification of reported events, information gathering, and coordination with relevant internal and external stakeholders. Work closely with manufacturers and cross-functional partners to drive issue resolution. Monitor complaint trends within Japan and, when unusual trends are identified, communicate findings to manufacturers and responsible quality management personnel. Participate in investigations and improvement activities as appropriate. Review and assess investigation results and corrective and preventive actions (CAPA) provided by manufacturers, including third-party manufacturers, and report assessment outcomes to responsible quality management personnel. Support implementation of necessary actions within Japan. Support product recall and field action activities as a member of the Reliability Assurance organization to ensure timely and effective execution. Bachelor's degree or equivalent qualification required. Degree in Physics, Chemistry, Biology, Engineering, Information Science, Metallurgy, Electrical Engineering, Mechanical Engineering, Pharmaceutical Sciences, Medicine, Dentistry, or a related discipline preferred. Minimum of two years of experience in complaint handling, quality assurance, quality control, or manufacturing operations. Experience in the pharmaceutical and/or medical device industry is preferred. Practical knowledge of applicable regulations and Quality Management System (QMS) requirements, with demonstrated experience applying such requirements in the workplace. Experience leading a team and/or project is preferred. Business-level English communication skills, both written and verbal. Strong general computer skills. Excellent written and verbal communication skills with regulatory authorities, internal stakeholders, and external parties. Strong sense of ownership, with the ability to work proactively and adapt flexibly to achieve objectives. Location: Tokyo Headquarters. Travel Requirements: Occasional domestic travel. International travel as business needs require.

EN: BusinessJP: Business

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[Quality] Safety Management Specialist/Manager [Shockwave]

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Position Overview In compliance with MHLW ordinance 169 Quality Management System, MHLW ordinance 135 Good Vigilance Practice, FDA, European MDD/MDR and other applicable international regulations, the Safety Management Manager serves as a hands-on lead for Japan complaint handling, post-market surveillance, and regulatory reporting activities. This is a playing-manager role with a high individual-contributor component: the incumbent personally owns a portfolio of complaints/adverse events, prepares and/or reviews regulatory reports, and ensures accurate documentation and on-time execution. In parallel, the role provides technical direction, escalation support, and continuous improvement to strengthen compliance, inspection readiness, and cross-functional alignment with Japan and global stakeholders. Essential Job Functions Independently handle a portfolio of Japan complaints/adverse events from intake through closure, including documentation, follow-up with reporters, and coordination of investigation activities. Perform initial assessment/triage, determine next steps, and serve as the escalation point for complex/high-risk cases; document reportability rationale and escalation decisions. Collect and verify required information (e.g., product/lot details, event narrative, patient impact), manage follow-ups, and coordinate product return logistics and vendor/repair partner communication when applicable. Draft, compile, review, and submit regulatory reports (e.g., MDR/MDV and other applicable reports) within required timelines; ensure supporting documentation is complete and inspection-ready. Work closely with cross-functional teams (Sales, Field, Engineering, Manufacturing, RA/QA, Clinical) and global counterparts to obtain technical input, complete investigations, and align on risk assessments and corrective actions. Maintain complaint/PMS metrics and perform trending and signal detection; prepare periodic summaries and ad-hoc analyses to support product and process improvement actions. Support internal/external audits and regulatory inspections by providing records, narratives, and evidence for vigilance/PMS processes; help maintain procedures/SOPs and implement corrective actions for findings as needed. Provide day-to-day technical guidance and knowledge sharing to team members and stakeholders; contribute to training content to ensure consistent complaint handling and reporting practices. Identify and execute continuous improvement opportunities across complaint handling, PMS, and regulatory reporting (e.g., work instructions, templates, data quality, CAPA/change control participation as applicable). Other duties as assigned.

EN: BusinessJP: Business

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Analyst,QualityControl

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Entry to developing individual contributor, who works under close supervision. Assists staff in various processes in the Quality Control function. Supports day-to-day laboratory activities such as sample management, supply ordering and receipt, and general housekeeping. Assists with analysis, qualification/validation activities, and lab investigations. Supports data review and metrics reporting. Executes continuous improvement projects with supervision. May execute testing under supervision. Assists laboratory staff with sample receipt, management of reagents and supplies, and general housekeeping. Tests samples of finished goods under general supervision. Applies developing knowledge of Quality Control standards to review results of quality analysis and report issues as required. Supports data review and analysis, and leads implementation of risk mitigations and continuous improvement initiatives under supervision. Understands and applies Johnson & Johnson’s Credo and Leadership Imperatives in day-to-day interactions with team. This job does not require any experience. This job is overtime eligible.

EN: BusinessJP: Not Required

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UX Researcher (Rakuten Mobile Business) - UX Strategy Section, Brand Marketing Strategy Department, Marketing Division(GSD)

The Marketing Division leads brand, creative, marketing, and membership as a cross-group organization with a mission to expand Rakuten Group's membership value and ecosystem of over 70 services. We believe that the mobile domain is a platform that plays a fundamental role in the ecosystem, and as the Marketing Division, we are further promoting collaboration with Rakuten Mobile. User Experience Strategy is a planning and management department that oversees multiple UX and creative-related departments across the organization. It contributes to the overall improvement of service quality by providing comprehensive support for the user experience of Rakuten Mobile and establishing mechanisms for KPI management. Furthermore, it strengthens the entire organization by providing support in areas such as budget management, recruitment, and employee development in the back-office. Our section consists of a diverse team with foreign nationals and extensive international experience, fostering a highly collaborative environment where ideas can be exchanged freely. To expand our organization. We are in a phase that you could introduce new research method and create new operation flow if you want to do so. If you prefer to bring the best flamework to improve UX, it is the best timing to join our team. Conducting usability tests (design, execution, analysis, reporting) Conducting user interviews (design, execution, analysis, reporting) Creating personas and user journey maps. The team is consisted of members of various nationalities and diverse international experience representing the four different countries. It fosters an international culture where each member brings their professional expertise and collaborates to tackle various challenges as one team.

EN: BusinessJP: Native

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