Atarashift

Remote Jobs in Japan

8 remote jobs at companies in Japan, updated 25 October 2026.

Work for a Japanese company without commuting to an office. These roles are fully remote, letting you live anywhere in Japan while joining teams across engineering, sales, marketing, and beyond. Remote-first companies also tend to be the most flexible about language and international hires.

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Externalengineeringother

Senior Customer Success Engineer

Palo Alto NetworksPalo Alto Networks
25/10/2026
Tokyo
Remote
Fixed Hours
Full-time (Seishain)

We are seeking a proactive and customer focused individual to join our team as a Customer Success Engineer (CSE) specializing in Certificate Lifecycle Management and PKI. In this role, you will ensure the successful deployment, automated lifecycle management, and ongoing stabilization of our enterprise CLM and PKI solutions. Your primary objective will be to provide subject matter expertise to empower clients to maximize the value of the platform that will help to manage the entire certificate lifecycle across distributed hybrid environments. As a Customer Success Engineer, you will play a strategic role in driving customer success by providing advanced technical expertise and leadership. You will work closely with CISOs, CTOs, security, PKI, cloud, network, and other technical teams from the world’s largest and most well-known organizations, particularly focusing on ensuring successful deployment, adoption, and optimization of our solutions. Provide advanced product-level expertise, leading complex deployments and resolving intricate technical challenges. Serve as the go-to expert for the CLM and PKI products, guiding customers through sophisticated integrations and customizations. Proactively communicate new features and best practices, ensuring customers are leveraging the full capabilities of Palo Alto Networks solutions. Lead efforts to drive product adoption, conducting in-depth training sessions and workshops tailored to customer needs. Assess and address gaps in deployment and best practices, translating them into strategic action plans for improvement. Ensure customers achieve operational excellence by fully adopting and optimizing new features. Act as a strategic advisor, influencing key stakeholders at various levels, including C-suite executives. Manage complex customer engagements, collaborating with account teams to develop and execute high-touch delivery strategies. Lead customer escalations, coordinating with internal teams and resources to ensure timely and effective resolution.

EN: BusinessJP: Not RequiredVisa: Not Available
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Externaloperationsother

Online Seminar for the Operations Division for 2028 Graduates

CitibankCitibank
19/10/2026
Tokyo
Remote
Fixed Hours
Intern

Citi will hold an online seminar for the Operations Division for students graduating in 2028. Current employees from the Operations Division will speak at the event, introduce their respective departments, and take part in a roundtable discussion. Date and time: Monday, November 16, 2026, 3:00–4:30 p.m. (JST). Format: Online. Anyone with even a slight interest in our Operations Division is welcome to attend!

EN: Not RequiredJP: Business
View on Company Site
Externaloperationsother

Principal, Partner Success Manager

MicrosoftMicrosoft
17/10/2026
Tokyo
Remote
Fixed Hours
Full-time (Seishain)

At Small Medium Enterprises and Channel (SME&C), we are leading a fast-growing, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business. Within SME&C, our Customer Success organization empowers Cloud Solution Provider (CSP) partners to build durable, AI-first support practices through our Unified for Partners (UFP) Practice Builders. As more customers are served through the partner channel, our partners play an increasingly central role in resolving cases independently and driving customer outcomes. The Principal Partner Success Manager (PSM) is the delivery-oriented specialist who helps partners mature their support capabilities and become self-sufficient—reducing escalations to Microsoft and delivering the best experience and fastest resolution for customers. As a Principal Partner Success Manager, you will work with a portfolio of top partners to benchmark their support maturity across organizational, operational, and technical dimensions using the Support Capability Benchmark. You will co-author a joint execution plan with Customer Success Account Managers (CSAMs) and Service Managers, and deliver the technical briefings, success programs, and operational intellectual property (IP) that build partner support self-sufficiency. This is a hands-on delivery role for someone energized by improving how partners operate. Your core measure of success is helping partners reduce their escalation rate to Microsoft while lifting case deflection and self-resolution. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Lead structured Support Capability Benchmark assessments with assigned partners to baseline support maturity across organizational posture, operational capability, and technical capability; surface strengths and priority gaps. Prioritize the highest-impact focus areas with the partner and map each to the right Microsoft proactive services, learning paths, and certifications. Co-author a joint, partner-endorsed execution plan with Customer Success Account Managers (CSAMs) and Service Managers, securing partner sign-off on goals, owners, and milestones. Align the plan to the partner’s business priorities and to Microsoft’s support self-sufficiency outcomes. Drive partner support self-sufficiency by analyzing top call drivers and the partner’s support operations, and by scaling support best practices that increase case deflection and self-resolution. Own reduction of the partner’s escalation rate to Microsoft as your core accountability, helping partners resolve more cases independently. Deliver Support Technical Briefings, Support Success Programs, and operational IP that mature the partner’s organizational, operational, and technical support posture across Azure, Microsoft 365, and identity and security. Position proactive services and case-enablement assets (for example, incident readiness, reliability and observability, and Well-Architected reviews) to create measurable deflection. Track progress against the execution plan and contribute to Partner Success Delivery Reviews (PSDRs) with sponsoring partner leaders, adjusting focus as the partner matures. Orchestrate delivery across the account team (CSAM, Cloud Solution Architect, Service Manager, and Partner Development Manager) and engage Microsoft technical resources when specialized help is needed. Serve as a trusted support-delivery advisor to partner support and services leaders, building durable relationships grounded in outcomes rather than transactions. Embody our Culture and Values.

EN: BusinessJP: Native
View on Company Site
Externaloperationsother

Senior Solution Consultant (Global)

SalesforceSalesforce
16/10/2026
Tokyo
Remote
Fixed Hours
Full-time (Seishain)

This position serves as a strategic hub connecting customers in Japan with the Global Delivery Center (GDC) in India, supporting business transformation through Salesforce. The primary mission goes beyond simply interpreting language: you will partner with senior architects in Japan, develop a technical understanding of project content and processes, and work with GDC members to deliver a broad range of services, including strategy and transformation design, project execution support, and governance and optimization. By combining Japan-specific business context with the GDC’s world-class technical capabilities, the global-standard Salesforce Professional Service Methodology (SPSM), and available AI tools, you will serve as a technical and cultural facilitator who maximizes customer ROI (return on investment). You will work closely with senior architects in Japan, accurately understand the intent behind project tasks and processes, and support execution by communicating that intent to the GDC clearly and efficiently. In ongoing collaboration with senior architects in Japan, you will develop a deep understanding of project background, individual support tasks, business processes, and the definition of expected deliverables. You will gain a technical understanding of both the deliverables and the processes used to create them, then provide detailed instructions and reviews in English to ensure that GDC-produced outputs meet Japanese customer quality standards. You will translate Japanese customer requests, which may be expressed in Japanese or in abstract terms, into concrete technical specifications that the GDC can implement accurately, using diagrams, demos, and logical English. You will make effective use of AI tools to prepare instructions, summarize documents, and conduct initial reviews of deliverables, reducing the workload of architects in Japan and accelerating the overall project. You will convert Japan-specific business practices and the intent implied between the lines into clear logic that the GDC can understand, preventing misunderstandings within multinational teams. Under the leadership of architects in Japan, you will work with the GDC to support the definition and execution of business process reform, organizational transformation, and transformation of system domains (IT landscapes). You will support requirements-definition facilitation, coordinate the creation and review of detailed designs, manage development and testing quality, and support the execution of data migration strategies. You will operate design-quality assessment processes and approval workflows, and collaborate with the GDC on health checks of existing environments.

EN: BusinessJP: Business
View on Company Site
Externalotherother

[MA] Amyloidosis, Field Medical Affairs Scientist

PfizerPfizer
06/10/2026
Tokyo
Remote
Fixed Hours
Full-time (Seishain)

The MAS role family comprises a variety of medical scientific specialties, such as BU Medical and field based Medical. Be the Pfizer Japan medical scientific point of contact for HCPs, medical societies, regulators, academia and other external stakeholders. Maintain the highest scientific standards, independence and compliance in every medical/scientific external activity, as well as in scope internal processes. Demonstrate medical and scientific leadership and expertise by providing and exchanging medical/scientific information for and from medical institutions and other related sources in the assigned area and from stakeholders; driving heightened understanding of the clinical and medical attributes of products to enhance their safe and efficacious use; maintaining the highest scientific standards during internal and external activities; contributing to local medical strategies and life cycle clinical plans for inline and pipeline medicines and vaccines; contributing to medical strategy decisions to ensure safe, proper, and effective product use; contributing to department and team goals and cross-organizational projects; and supporting team and organization members. Develop and execute the medical plan aligned with the medical strategy to meet unmet medical needs in assigned products and therapeutic areas in collaboration with office medical. Identify unmet medical needs and healthcare disparities through medical activities such as advisory board meetings and scientific exchanges. Create activity plans with senior Medical management, develop and execute Customer Facing Medical Plans, and provide subject matter expertise and high-quality scientific exchange to bring insights into the organization and help shape strategy. Collaborate with medical stakeholders as a scientific expert for HCPs, medical societies, academia, and other relevant organizations. Establish collaborative scientific relationships through non-promotional scientific exchanges; develop and maintain stakeholder maps; handle unsolicited medical request responses with accurate, high-quality, unbiased information in accordance with Pfizer policies; follow up investigator-sponsored research and medical grants; acquire extensive medical and pharmaceutical information; and deliver medical-plan activities, including educational materials, real-world evidence, non-interventional studies, database studies, registries, and timely publication of data. Establish reliable, long-term stakeholder relationships, including peer-to-peer scientific relationships with leading HCPs and specialists. Maintain cross-BU alignment on metrics, prepare for stakeholder meetings, gather and analyze insights, provide stakeholder feedback to relevant departments, support evidence creation through cross-functional partnerships, and ensure patient-centric medical communications and deliverables. Align, contribute, and collaborate with internal stakeholders by sharing expert and HCP feedback on product life cycle strategies, collecting and analyzing unmet medical needs, providing scientific input for meetings and materials, and delivering medical education programs. Observe the code of conduct, company regulations, and compliance requirements, conduct activities in compliance with MHLW Guidelines for Prescription Drug Sales Information Activities, and ensure communications comply with applicable policies, guidelines, and regulations. For all Pfizer products, observe applicable laws, regulations, and Pfizer policy, and gather and report safety information; attend training on assigned safety-reporting obligations as appropriate. As needed, contribute to business development in assigned areas by identifying unmet medical needs and candidate therapies for potential medical interventions in Japan in collaboration with relevant medical and cross-functional colleagues, while maintaining confidentiality. Rapidly respond to critical supply issues from the medical perspective, including communications with academic societies and regulatory authorities.

EN: BusinessJP: Business
View on Company Site
Externalmarketingother

Japan SEO Content Specialist

CanvaCanva
04/10/2026
Tokyo
Remote
Fixed Hours
Contract

The International SEO team sits within Canva’s Growth SuperGroup and plays a critical role in helping users across the globe discover Canva through search. We work across markets, languages, and content surfaces—from templates to landing pages—driving both top-of-funnel growth and long-term user value. Our team thrives on combining craft excellence with systems thinking, making SEO a force multiplier for international impact. As Canva scales, change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavor of the type of things you'll be working on when you start, but this will likely evolve. Canva's SEO is world-class, and we're looking for a passionate SEO Content Specialist to join the International SEO team to help scale our next phase of growth in Japan! This is a 12-month contract role, starting at 20 hours per week, with the option to scale up to 40 hours per week. The SEO Content Specialist will work closely with the Japan SEO Lead and local team. The role of an SEO Content Specialist is to create and manage engaging, SEO-optimized copy and content that informs, inspires, and converts local audiences. As an SEO Content Specialist, you will provide initiative, direction, and support to create helpful and culturally relevant content for users in the Japan market. You are a native Japanese speaker with proficient reading and writing skills in English, and having conversational English abilities is a nice to have. Canva is a fast-growing, mission-driven company, and we're looking for talented people who want to contribute to something meaningful. If you're excited about the opportunity to make an impact, show us what you've got—strong performers in this role have significant opportunities to grow with us. The International SEO team is responsible for improving SEO performance of logged-out pages across the Canva website. Our mission in SEO is to empower every user in the world to discover Canva. We're a global team of specialists spanning keyword research, technical SEO, content strategy, outreach, engineering, data analytics, design, and operations. We work across many regions and languages, combining proven frameworks with deep local market expertise. Champion content requirements for landing pages and blog articles, supporting the development of long-term content strategy by maintaining an up-to-date editorial calendar and publishing plan. Create and edit SEO-optimized, engaging content about various design topics that align with the SEO team's content strategy and resonate with local audiences. Upload and publish content that follows the latest SEO best practices and fits our local tone of voice (as defined by our language managers). Regularly track and optimize landing pages to maintain freshness, improve content credibility, and enhance user engagement. Maintain a high level of quality and consistency in alignment with Canva's brand guidelines. Provide feedback on content management systems, translation quality, and page layout to continuously improve efficiency and quality. Work closely with the wider Japan SEO team to align on goals, priorities, and SEO best practices that drive growth. Support broader SEO activities such as keyword research, competitor analysis, and collaboration with Outreach Specialists for content production. Collaborate with the country SEO team and broader marketing/community teams to ensure content strategy reflects local market dynamics and user needs. Contribute local market intelligence and user insights that inform content priorities and opportunity identification. Build relationships across functions to understand how your content work supports broader country initiatives. Stay curious about emerging search and discovery trends in your market—including how users find information through AI-powered platforms (ChatGPT, Claude, Perplexity, Google's AI Overviews, etc.). Understand where traditional SEO drives value versus where new channels and approaches may be more effective in your country. Stay up to date on GEO/AEO evolutions and next-generation optimization techniques. Be open to experimenting with new content formats and optimization approaches as the search landscape evolves. Share observations and learnings about how users in your market discover content, contributing to our global understanding of emerging trends. We're setting a high bar—because International is becoming Canva's biggest growth driver, and we need exceptional people driving it. What “A-Player” means in this role: Strategic thinker: You define what should be done and why (not just execute). Relationship builder: You make collaboration easy and productive. Problem solver: You're resourceful and resilient when challenges arise. Data-driven: You use insights to drive decisions and demonstrate impact. Ownership mindset: You act like it's your business, not just your job. Growth-oriented: You're constantly learning, adapting, and improving.

EN: BusinessJP: Native
View on Company Site
Externalmarketing

Associate Market Researcher (Disability Hiring)

SalesforceSalesforce
02/10/2026
Tokyo
Remote
Fixed Hours
Full-time (Seishain)

The Associate Market Researcher is a position within the market intelligence team that continuously researches the latest trends in the IT, AI, and SaaS markets surrounding Salesforce, supporting internal decision-making and business activities. The main tasks include investigating domestic and international IT-related news and product announcements, collecting event and conference information, creating reports, updating internal dashboards and existing content, and updating the knowledge of the internal AI agent. AI tools such as Slackbot and Claude will also be utilized for information gathering and organization. Advanced expertise is not required at the time of joining. With the support of the team, you will start by handling information gathering and updating existing content, gradually expanding your responsibilities. Tasks will be broken down into units, and the approach will be flexibly adjusted through consultation. Communication will primarily be online and asynchronous.

EN: Not RequiredJP: Business
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Externalother

Legal Operations Analyst

SalesforceSalesforce
29/09/2026
Tokyo
Remote
Fixed Hours
Full-time (Seishain)

As a Legal Operations Analyst supporting our Japan and global operations, you will execute essential partner due diligence, monitoring, and operational alignment across regional and global initiatives. Working with managerial guidance, you will manage local review workflows, support broader global reviews, and partner closely with regional stakeholders—specifically the Japan Alliance team—to help transition local processes toward unified global due diligence standards. Regional & Global Review Management Japan Due Diligence: Manage day-to-day Japanese legal compliance reviews, ensuring accurate analysis and timely completion. Global Review Support: Provide analytical and tactical support for global due diligence reviews across jurisdictions. Frontline Analysis: Support ongoing efforts to streamline initial review phases, leveraging automation opportunities or partner team inputs where applicable. Partner Monitoring & Programmatic Support Subreseller Programmatic Work: Execute operational and diligence tasks to support Japan subreseller programmatic initiatives. Ongoing Monitoring Alerts: Review and evaluate ongoing risk and compliance monitoring alerts for existing partners, escalating risks when necessary. Risk Identification: Maintain high attention to detail when tracking partner activity to spot emerging compliance or operational concerns early. Alliance Collaboration & Process Transition Japan Alliance Partnership: Serve as a key operational liaison to the Japan Alliance team on joint matters and collaborative projects. Process Migration: Guide and execute the transition of local Japan review processes into standardized global due diligence frameworks. Workflow Optimization: Identify bottlenecks in current workflows and help implement repeatable, documented processes to enhance scale and consistency.

EN: BusinessJP: Not Required
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Frequently asked questions

Can I do these remote jobs from outside Japan?

Usually not. Most remote roles at companies in Japan expect you to live in Japan, because employment contracts, tax and social insurance are set up for residents. If you plan to work from abroad, ask the employer before applying.

Do I need a visa for a remote job in Japan?

Yes. Living in Japan and working for a Japanese company requires a status of residence that allows work, just as an office job does. Some remote roles offer visa sponsorship. See remote jobs with visa sponsorship

Do remote jobs require Japanese?

It depends on the role. Each listing here shows its English and Japanese requirements, and you can filter for roles where Japanese isn't required. See remote jobs with no Japanese required

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