Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
RakutenOur division is responsible for creating customer touchpoints through offline channels and driving business growth, with a primary focus on the operation of Rakuten Mobile shops. Our shops are more than just points of contract; they serve as the 'front line of customer engagement,' playing a vital role in supporting the brand experience by offering a cross-section of Rakuten Group services, including telecommunications, fintech, and e-commerce. Shop Operation Section serves as the 'strategic hub' for retail operations. We oversee everything from the development of our physical store network and backend call center functions to the product development of systems and devices that streamline in-store operations. Within the Shop Construction and Maintenance Group, we lead the optimization of design and construction for store rollouts and manage the entire lifecycle of our store infrastructure. Beyond mere maintenance, our mission is to establish a highly reproducible store-opening scheme by accumulating and standardizing knowledge from rollout projects. Our ultimate goal is to provide an optimal environment for both our customers and 'R CREW' (employees) by creating attractive stores through strategic design, maintenance, and the effective use of equipment and fixtures.
Professional work experience with a track record of collaborating with multiple stakeholders across any industry. Experience managing multiple concurrent projects, including schedule management, progress tracking, and coordination. Experience in clarifying requests, identifying issues, and adjusting response strategies through communication with internal and external stakeholders. Proficiency in creating progress reports, presentation materials, and operational documentation using Excel and PowerPoint. Ability to analyze situations based on numbers and data, and a proactive mindset toward business improvement and operational review. Ability to proactively learn and catch up on necessary knowledge, even in unfamiliar areas. TOEIC score of 600 or higher.
Ability to manage construction schedules, select vendors, and control costs for interior/facility work during new store openings. Proven track record of transitioning individual-dependent tasks into organized, systemic operations through visualization and manual creation. Advanced negotiation skills to partner with construction companies and vendors to optimize quality, timelines, and costs. Experience in building management flows for store facilities and equipment (from procurement to disposal) or experience in infrastructure/system support.
