Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Our Customer Support team is the first point of contact for millions around the world, delivering fast, thoughtful help when it matters most. They're the voice of our customers, working closely with product teams to improve experiences and keep wow-level service at the heart of Revolut. We're looking for a Support Specialist to oversee complaints, creating a process that’s fair and transparent. You’ll be in charge of getting to the bottom of things, so you’ll have to work closely with other colleagues, both internally and externally, to always deliver an outstanding customer experience. You'll also be responsible for root-cause analysis, quality control, and cooperation with regulatory bodies. And because we’re invested in your success, we want to offer you a range of opportunities as your career progresses at Revolut.
A bachelor's degree (must be able to provide at least a provisional certificate) 18+ months of customer service experience Fluency in English (C1+ level) Fluency in Japanese (C1+ level) Excellent communication skills The ability to explain complex issues in an easy and understandable manner Great numeracy, analytical, and IT skills Impeccable attention to detail Empathy and love for helping people Drive and self-motivation, with a highly flexible team-player attitude An independent problem-solving approach
Investigative experience A background in retail customer service or insurance
Financial benefits that show we value your work Flexibility to work from home, the office, or abroad A Revolut Metal subscription loaded with perks Exciting events year-round so you can get to know your team