Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
IHG Hotels & ResortsThis job posting was originally in Japanese. The English version is automatically translated. Please visit the company site for the most accurate information.
Cluster Learning Manager at Hotel Indigo Karuizawa and Hotel Indigo Inuyama Yuyakuen 《Job Summary》 - Oversee learning initiatives, service quality, and brand embodiment at the specified two hotel locations. - Translate brand personality and local stories into specific service actions and training programs. - Establish a sustainable learning system through the development of a departmental trainer model and on-site coaching. - Analyze customer satisfaction metrics such as Guest Love and lead the planning and execution of data-driven improvement initiatives. - Collaborate with General Managers (GMs) and regional teams to manage the talent development budget and maximize ROI. - Travel between Karuizawa (Nagano Prefecture) and Inuyama (Aichi Prefecture) as needed.
・Business-level English proficiency (for collaboration with regional teams and handling English documents) ・Practical experience in operations and talent development across multiple hotels ・Advanced facilitation, coaching, and stakeholder management skills ・Proven track record of analyzing performance data and translating it into specific improvement actions ・Ability to exert influence across multiple locations with different organizational cultures.