Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Johnson & JohnsonAt Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. The Associate Director of Omnichannel is a leadership role responsible for building the organization’s CX capabilities by providing direction, alignment, and enablement across omnichannel engagement and content transformation. While dedicated team members will drive day-to-day omnichannel and content transformation workstreams, this role will create the conditions for their success by shaping the CX strategy, clarifying priorities, aligning stakeholders, removing barriers, and strengthening the operating model, governance, and capabilities needed for effective execution. A critical focus of the role is to operationalize CX strategy into day-to-day business ways of working and customer engagement practices, ensuring that strategy is not only understood but embedded into how teams plan, execute, measure, and optimize engagement. The incumbent will support key brands in their engagement planning cycles and help translate omnichannel and content transformation efforts into measurable customer and business impact. Key Responsibilities include shaping and advancing JJ IM’s CX and omnichannel strategy, strengthening the CX operating model, providing leadership and strategic guidance to content transformation efforts, leveraging data for decision making, and leading, coaching, and developing team members.
- Min 3+ years of healthcare experience or highly regulated industry - Business proficiency in English & Japanese
- Cross-Functional Collaboration - Customer Analytics - Customer Engagement - Developing Others - Digital Governance - Digital Marketing - Digital Trends - Digital Visualization - Digital Well-Being - Inclusive Leadership - Innovation - Leadership - Motivating People - Organizational Communications - Organizational Knowledge - Performance Measurement
