Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Marriott InternationalResponsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. The role ensures guest room status is communicated to the Front Desk in a timely and efficient manner, works effectively with Engineering on guestroom maintenance needs, supervises the property general cleaning schedule, prepares work assignments, inventories stock, supervises daily Housekeeping shift operations and compliance with policies and procedures, assists in ordering supplies and uniforms, supports an effective inspection program, communicates areas needing attention, and ensures employees have proper supplies, equipment and uniforms. The role participates in managing controllable expenses and achieving budget goals, understands the department’s impact on property financial objectives, and uses budgets, operating statements and payroll progress reports to assist with financial management. It responds to guest problems and complaints, strives to improve service performance, empowers employees to provide excellent customer service, and emphasizes guest satisfaction and continuous improvement. It also participates in employee accident investigations, supervises staffing levels, ensures employees understand expectations, administers policies and disciplinary procedures fairly and consistently, observes employee service behaviors and provides feedback, trains new room attendants, participates in performance appraisals, assists with interviewing and hiring, supports employee orientation, and participates in progressive discipline procedures.
- High school diploma or GED and 2 years of experience in housekeeping or a related professional area; or a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, with no work experience required.
