Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
The Coca-Cola CompanyThe Senior Manager, Consumer Engagement Operations oversees execution of loyalty campaigns, promotional operations, and consumer engagement programs within Coke ON. The role manages operational processes, campaign readiness, performance tracking, and coordination across marketing and partner teams. As the operational backbone of the Coke ON business team, the role ensures that campaigns and engagement programs are delivered reliably, on time, and with quality — at the pace and volume required by an always-on consumer platform. Responsibilities include leading end-to-end operational execution of loyalty campaigns, promotions, and engagement programs on Coke ON; owning campaign readiness processes, including setup, testing, quality assurance, and launch coordination; managing operational workflows and calendars across marketing, editorial, technical, and partner teams; tracking campaign and program performance, providing operational reporting and improvement recommendations; coordinating with bottler and brand partners on joint promotions and cross-channel activations; managing vendor and agency operational relationships to ensure delivery quality and cost discipline; identifying and implementing process improvements, automation, and standardization to increase operational efficiency; and ensuring operational compliance with legal, privacy, and promotional regulations. Organizational Impact ensures reliable, high-quality delivery of the campaign engine driving engagement on the platform. Innovation & Complexity drives automation and standardization of campaign operations to increase speed and reduce error rates. Communication & Influence coordinates across marketing, editorial, technical, bottler, and vendor teams with clarity and discipline, and communicates operational status, risks, and performance to business leadership.
- 7+ years of experience in marketing operations, campaign management, or digital platform operations. - Proven ability to manage complex operational calendars across multiple teams and partners. - Strong process, quality, and project management skills; experience with automation a plus. - Familiarity with loyalty programs and promotional compliance requirements preferred. - Native-level Japanese is required; business-level English required.
