Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
IHG Hotels & ResortsThis job posting was originally in Japanese. The English version is automatically translated. Please visit the company site for the most accurate information.
At InterContinental Sapporo, we pride ourselves on delivering exceptional hospitality and providing guests with a special dining experience. We are seeking a passionate Specialty Restaurant Manager to oversee the operation of our Japanese restaurant and maximize guest satisfaction. If you have expertise in restaurant operations and event management and are driven to provide the highest level of service, we want to hear from you. This position requires a balance between respecting the traditions and elegance of Japanese cuisine while understanding global trends and presenting Japanese food from an international perspective. Japanese cuisine, recently registered as a UNESCO Intangible Cultural Heritage, has garnered worldwide attention. Therefore, it is essential to provide a strategic service offering not only to domestic guests but also to affluent international guests with a global perspective. While preserving the traditions of Japanese cuisine, you will need to incorporate modern presentation and fusion with international food cultures, making the menu appealing to a wider range of guests. Ability to communicate the charm and cultural background of Japanese food to international guests, including those unfamiliar with Japanese cuisine. Proficiency in English and other languages is highly desirable. You will also need to train staff in foreign languages and explain the specialized terminology of Japanese cuisine clearly. With the increase in inbound foreign tourists, it is important to understand and accommodate the tastes and dietary preferences of multinational guests (e.g., vegan, halal, gluten-free). This not only boosts international recognition but also opens up new markets. You must understand international service standards from luxury hotels and Michelin-starred restaurants, and blend them with Japan’s hospitality culture to provide a refined guest experience. Manage daily operations of the high-end Japanese restaurant (service flow, staff supervision, reservation management) Experience in operating high-end Japanese dining styles such as Kaiseki and Omakase Deep understanding of Omakase-style service and seasonal menu changes Expert knowledge of Japanese food etiquette and manners (seating arrangements, handling dishes, serving procedures) Knowledge and ability to suggest pairings of Japanese food with sake and wine Labor and shift management skills (ensuring appropriate staffing and smooth operations) Profit & loss analysis, cost control, and budget management Procurement of premium ingredients and cost management (selecting seasonal ingredients, pricing rare ingredients) Promotion of upselling and cross-selling (pairing drinks, selling premium ingredients) Developing pricing strategies (optimizing menu prices and providing high-value experiences) KPI management (sales targets, customer satisfaction, table turnover rates, improving average check) Educate and mentor service staff Managing team motivation and development (training programs, coaching, performance evaluations) Managing a multinational staff while preserving and passing on the culture of Japanese cuisine Improving employee retention by creating a balanced and positive work environment for both kitchen and service staff Strengthening cross-departmental collaboration (with kitchen, sales, and marketing) Develop menus using seasonal ingredients (collaborating with chefs to express the beauty of Japanese cuisine) Balancing traditional and innovative menu compositions Product planning and differentiation from other high-end Japanese restaurants based on competitor analysis and market research Establish the unique brand of InterContinental Sapporo (developing signature dishes) Utilize social media and review sites (Google, TripAdvisor, Instagram) Seasonal promotional planning (festivals, limited-time menus, special events) Develop strategies to attract both hotel guests and external customers Utilize loyalty programs for repeat guests (offering member benefits and exclusive services) Management experience in a luxury hotel or high-end Japanese restaurant Experience in operating Kaiseki and Omakase-style dining, with deep knowledge of Japanese cuisine traditions Ability to embody the Japanese hospitality culture while focusing on guest experience Data analysis skills to develop strategies for maximizing revenue and improving profitability Ability to work effectively with kitchen and marketing departments to drive cross-functional initiatives Strong problem-solving skills, with the ability to propose flexible and innovative service improvements We provide everything you need to succeed, including competitive salary, a range of benefits to support your personal and professional well-being, uniform, attractive accommodation discounts, and access to industry-leading training. At InterContinental Sapporo, we strive to create an inclusive and supportive work environment where everyone can be themselves. We offer equal employment opportunities to all applicants and employees, regardless of race, color, religion, gender, sexual orientation, gender identity, nationality, veteran status, or disability. We are committed to improving well-being in all aspects of health, lifestyle, and work environment through our myWellbeing framework. Join our global family, and embrace endless opportunities to learn, grow, and make meaningful contributions in a collaborative environment!
- Management experience in a luxury hotel or high-end Japanese restaurant - Experience in operating Kaiseki and Omakase-style dining, with deep knowledge of Japanese cuisine traditions - Ability to embody the Japanese hospitality culture while focusing on guest experience - Data analysis skills to develop strategies for maximizing revenue and improving profitability - Ability to work effectively with kitchen and marketing departments to drive cross-functional initiatives - Strong problem-solving skills, with the ability to propose flexible and innovative service improvements
- Competitive salary - A range of benefits to support your personal and professional well-being - Uniform - Attractive accommodation discounts - Access to industry-leading training
