Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. The role includes assisting in management of the restaurant team by handling employee questions and concerns, monitoring performance, providing feedback, assisting with daily shift operations, supervising the restaurant in the absence of the Director of Restaurants or Restaurant Manager, and communicating departmental goals. Conducts day-to-day restaurant operations by ensuring employees have proper supplies, equipment and uniforms; communicating food quality and service issues; ensuring compliance with policies, standards and procedures; monitoring alcohol service in compliance with local laws; managing budget goals; performing restaurant duties as necessary; and opening and closing shifts. Provides exceptional customer service by obtaining guest feedback, supervising staffing levels, encouraging excellent service, handling guest problems and complaints, improving service performance, setting a positive example, reviewing guest satisfaction results, and greeting guests. Conducts human resource activities by supervising training initiatives, using on-the-job training tools, communicating performance expectations, and coaching and counseling employees. Additional responsibilities include communicating information to supervisors, co-workers and subordinates; analyzing information and evaluating results to solve problems; assisting servers and hosts during meal periods and high-demand times; recognizing quality products and presentations; and supervising shift operations in the absence of the Restaurant Manager.
- High school diploma or GED and 4 years experience in the food and beverage, culinary, or related professional area; or - 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major, and 2 years experience in the food and beverage, culinary, or related professional area.