Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
CitibankThis job posting was originally in Japanese. The English version is automatically translated. Please visit the company site for the most accurate information.
Bring Japan’s investors to a world-class experience. Citi’s global network and unified platform help transform complex institutional needs into accurate, fast and transparent services. Tokyo is one of our most important hubs. In Operations (Client Operations), we partner with Securities Services, TTS and cross-functional teams to deliver end-to-end client experience, efficiency and controls at scale. In this role, you will be the face of Client Service for premier institutional clients in Japan—bridging local market complexity with Citi’s global strengths—while driving digitization, process optimization and risk management. (Hybrid work / global collaboration)
Manager experience in Custody / Securities Operations (team leadership, quality/TAT control, escalations) People management (3–5 years): hiring, performance management, coaching & development Breadth across multiple functions/products (e.g., Settlements, Asset Servicing, Onboarding / Bonds, Equities, Mutual Funds) Strategic planning & execution (KPI design, resource planning, change roadmap) Proven change maker with drive to lead standardization, automation and STP improvement Proactive issue prevention and sustainable root-cause fixes Global communication in English with regional/global stakeholders (negotiation and alignment) Understanding of Japanese business practices at trust banks / asset managers and direct experience with institutional clients Language: English – Business level (required); Japanese – basic to business preferred (team can supplement for client interactions) Product exposure: handling non-Japanese securities (e.g., US/EU bonds) Strength in one or more: Asset, Corporate Actions, Mutual Funds
Delivered measurable client experience uplifts (e.g., NPS/CSAT) Data-driven operations (dashboards, exception management) Cross-border operating experience; knowledge of custody tax/disclosure Demonstrated talent development / succession planning
Lead the bridge between Japan’s high-complexity market and global standards, leaving results through scalable mechanisms Expand scope from operations to client-journey design via cross-functional, global initiatives Hybrid setup and English-driven career acceleration (regional alignment, global forums, cross-border projects)
