Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
SalesforceHandles customer inquiries regarding billing and collections. Interacts with the Customer, Sales, and other internal departments to provide a variety of post-sales services related to billing and collections. Develops and maintains positive customer relations, coordinates with various departments within the company to ensure customer requests are handled appropriately and in a timely manner.
Excellent written and verbal Japanese communication skills. Advanced written and verbal English communication skills. Self-starter. Attention to detail. Excellent decision-making skills and very decisive. Demonstrated initiative and the ability to work independently. Demonstrated proficiency in quickly understanding customer requirements and delivering tailored responses. Ability to consistently manage a high volume of cases. Ability to excel in a fast-growing/fast-paced environment delivering accuracy while managing to deadlines where adaptability is imperative. Ability to create and sustain a constructive work environment, fostering teamwork with colleagues and positive working relationships with external customers. At least 2-3 years experience in a customer-facing position is preferred. Proficiency in MS Excel (Intermediate level or above). Workday, Salesforce experience is preferred.
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