Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
IHG Hotels & ResortsThis job posting was originally in Japanese. The English version is automatically translated. Please visit the company site for the most accurate information.
In this role, I will always act with a professional attitude and strive to be a role model. I will adhere to the principles, core values, best practices, guidelines, and goals of Six Senses, while respecting diverse cultures and nationalities, demonstrating a positive and proactive attitude to contribute to building and maintaining a strong and cohesive team. As Bartender, I fully comprehend the vision of Six Senses Kyoto to help people reconnect with themselves, others, and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky, and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests. My duties and responsibilities will include welcoming arriving guests by name and providing efficient and friendly service. I will handle phone calls politely and promptly in accordance with departmental standards. I will be conscious of cost management and strive to maximize revenue. I will check the condition and cleanliness of the menu and wine list, ensure the necessary quantities are available, and promptly update them when changes occur. I will participate in regular meetings and briefings to stay informed about policies, procedures, special events, improvement plans, and guest feedback. I will possess sufficient knowledge about the beverages offered, understand preparation methods, ingredients, and serving methods. I will use appropriate glassware for each beverage. I will serve all beverages quickly and efficiently according to hotel standards. I will understand the preferences and tastes of guests regarding beverages during their stay. I will accurately prepare mise en place for cocktails and drinks in all dining facilities. During service, I will respond to guests' requests regarding their drinks and provide a comfortable and satisfying experience. I will have sufficient knowledge of the menus (food and wine) of all restaurants and bars, as well as the daily activities and operating hours of the food and beverage department. I will follow my supervisor's instructions to recommend and sell featured and promotional items. If I discover any equipment malfunctions, I will report them following established procedures. I will be aware of menu prices and upsell when necessary. I will check guest satisfaction, accurately process billing, minimize refunds and adjustments at checkout, and sincerely see guests off. I will manage and update guest history information, share information about requests, preferences, and food allergies with relevant parties, and respond as much as possible. I will maintain high standards of grooming, appearance, and hygiene management. I will understand and comply with safety, security, and emergency response procedures in accordance with brand standards and legal regulations. I will protect the privacy of guests, partners, and residence owners, appropriately safeguard confidential information and personal data, and use it solely for business purposes. I will keep all supplies and equipment within the department clean and manage them in good condition at all times. I will actively guide and suggest hotel facilities and activities. I will participate in meetings and training as needed. I will understand and strictly adhere to LQA (Leading Quality Assurance) standards. I will perform other duties as instructed by my supervisor or management team.
