Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
This job posting was originally in Japanese. The English version is automatically translated. Please visit the company site for the most accurate information.
The Senior Consultant belonging to the Account Management Services organization is responsible for managing the largest and most complex strategic customers at Dell Technologies, taking accountability for customer success outcomes. This position requires direct communication with executive levels, advanced technical expertise, a strategic perspective, and a strong leadership presence. The focus is particularly on generating outcomes from AI-driven solutions, assisting customers in maximizing the value of their investment in Dell Technologies and achieving measurable business results. By leveraging Dell Technologies' broad portfolio, the role provides technical insights centered around AI infrastructure and emerging technologies, serving as a trusted advisor to customers.
- Bachelor's degree with 15+ years, Master's degree with 12+ years, Doctorate with 8+ years, or equivalent practical experience - Ability to exert influence across a matrix organization without relying on authority - Proven track record of generating measurable customer outcomes in high-stakes and high-pressure environments - Flexibility to operate at both the executive-level strategic perspective and the technical deep dive - Experience in technical or service delivery support for large enterprise customers - High technical understanding of Dell Technologies' solutions - Successful track record in managing complex and multi-layered escalations - Excellent communication skills and executive presence - High analytical and problem-solving skills to integrate technical data into actionable insights - Ability to manage multiple priorities simultaneously in a high-expectation and fast-paced environment - Japanese (native) - English proficiency (business level: including conference calls and presentation skills in English for senior executives overseas)
- Leadership experience in Customer Success or service delivery - Knowledge of enterprise AI implementation, MLOps, and data-centric architecture - Background in consulting, technical account management, or enterprise IT operations - Certifications or training related to AI, cloud infrastructure, or Dell Technologies products
- Comprehensive healthcare programs - Award winning financial wellness tools and resources - Generous leave of absence for new parents and caregivers - Industry leading wellness platform
