Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. As a Customer Success Manager (CSM) Senior Associate at Salesforce, you will serve as a trusted advisor and primary post-sale partner for a portfolio of customers leveraging Informatica-powered data management and integration solutions. Based in Japan, you will work closely with enterprise customers to drive adoption, maximize value, and ensure long-term success on the Salesforce platform. You will combine deep knowledge of Informatica products (including data integration, data quality, and MDM capabilities), and a strong understanding of the Japanese business landscape to deliver tailored success strategies that align with each customer's unique goals.
5–7 years of experience in Customer Success, Account Management, or a related post-sale role Solid understanding of data integration, data governance, and enterprise data architecture concepts Proven ability to manage executive-level relationships within Japanese enterprise accounts Business-level proficiency in Japanese (written and spoken); English proficiency required Strong EBR facilitation, success planning, and stakeholder communication skills
Preferably in the enterprise SaaS or data management space Hands-on knowledge of Informatica products (IICS, PowerCenter, MDM, Data Quality, or similar) strongly preferred
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.