Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
DatadogAs Datadog’s in-house product experts, the Technical Escalation Engineering (TEE) team plays a critical role in driving our global success. We enable our customers, from the world’s most innovative startups to the largest enterprises. Through deep technical expertise, relentless problem-solving, and exceptional customer engagement, we educate, guide, and troubleshoot, delivering high-impact solutions that shape the customer experience. Whether through hands-on technical call, in-depth fact findings meeting, or complex investigations, we set the gold standard for technical excellence and customer advocacy. As part of our TEE team, you’ll tackle the most challenging technical problems, collaborate directly with Engineering and Product to refine and evolve our platform, and mentor teams worldwide, elevating the technical bar at every level. As part of the Technical Escalation Engineering (TEE) team, you’ll operate at the heart of Datadog’s ecosystem, working at the intersection of Technical Solutions, Engineering, Product, and our Customers. Every challenge you take on will directly impact the performance, scalability, and success of both our clients and our platform. You’ll be in an environment that moves fast, challenges you daily, and rewards curiosity, ownership, and technical excellence. This is your chance to shape the future of observability and security, driving innovation, mentoring teams, and influencing product direction while witnessing your expertise make an immediate and lasting impact.
- A self-driven problem solver with an obsession for excellence and continuous learning. You thrive in ambiguity, take initiative, and push beyond expectations. - A strategic thinker who defaults to a client-centric approach, proactively identifying opportunities to enhance customer experience while balancing technical feasibility. - An independent, fast learner, capable of picking up new technologies, adapting to evolving priorities, and crafting innovative solutions to complex technical issues. - A collaborator and mentor, who enjoys sharing knowledge, raising the technical bar for the team, and contributing to a culture of excellence. - Passionate about end-user experience and observability, with a solid understanding of how performance, behavior, and telemetry connect across web and mobile platforms. - Familiar with client-side instrumentation and telemetry collection, whether it’s through browser-based SDKs or mobile app integrations. - Comfortable investigating issues like missing sessions, incorrect tagging, data sampling, or signal noise across different runtime environments. - Analytical and resourceful, capable of reproducing customer environments and digging into logs, SDK behavior, and performance patterns. - Eager to grow deeper expertise in either web or mobile RUM, with a strong foundation and the mindset to learn both. - Computer Science or Engineering majors - Experienced in using Zendesk, Jira, Confluence, or similar softwares. - Familiarity with Datadog, integrations ecosystem, or similar observability platforms is a strong plus.
- Generous and competitive benefits - New hire stock equity (RSUs) and employee stock purchase plan - Continuous career development and pathing opportunities - Product training to develop an in-depth understanding of our product and space - Best in breed onboarding - Internal mentor and buddy program cross-departmentally - Friendly and inclusive workplace culture
