Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
The Manager, Digital Consulting, MDS Japan & Guam is directly responsible for the daily management of digital activation efforts for hotels participating in Marriott Digital Services (MDS) programs within the Asia Pacific Excluding China (APEC) region. These programs focus on providing comprehensive digital activation services including, but not limited to, Search Engine Optimization and Generative Engine Optimization (SEO/GEO), HWS Content Management, Paid Media Management and Program Performance and Reporting. The Manager, Digital Consulting, MDS Japan & Guam acts as the main point of contact for the hotels and serves as the liaison between internal teams, ensuring all deliverables are met and tactics are executed on time. This position is responsible for setting program strategy, defining expectations, providing performance reports, and ensuring the highest level of service is provided. This position reports to the Director, Digital Consulting, MDS Japan & Guam. The MDS team provides digital solutions to all Marriott brand hotels worldwide that are enrolled in the MDS program. This centralized in-house team offers individual hotels a range of digital services and functions as an agency-like model within the Global Digital organization. The role manages work, projects, and policies by ensuring programs provide a cohesive digital strategy through search, paid media, and reporting tactic execution; managing and tracking program tactics and deliverables; tracking time against billing and non-billable activities; building relationships with properties; leading discovery and reporting calls; managing strategic keyword strategies; addressing property questions and concerns; interpreting reporting trends and communicating performance; monitoring program impact and recommending strategy changes; identifying renewals and soliciting re-enrollment; recommending additional services; meeting client satisfaction and renewal goals; providing digital support for Japan and Guam, including marketing campaigns, OTA merchandising, and Marriott digital platform updates; training hotels on Global Digital products and initiatives; and supporting region-wide projects to improve Marriott.com performance. The role supports operations by working with the MDS Operations team to ensure timely, high-quality execution; improving work processes and systems; soliciting property feedback; onboarding and training employees; participating in projects; communicating with support teams; maintaining property status and performance information; supporting department culture; attending training and conferences; and seeking opportunities to learn about the digital industry. Additional responsibilities include attending meetings, keeping managers and coworkers informed, presenting ideas and information clearly, using problem-solving methods, maintaining positive working relationships, managing time and activities effectively, answering hotel and owner questions, and performing other reasonable duties as assigned. The role also requires leadership, communication, problem-solving, professional demeanor, teamwork, results orientation, planning and organization, relationship building, talent management, applied learning, business and technical acumen, basic computer skills, mathematical reasoning, oral and reading comprehension, and effective writing.
- 4+ years of experience in digital marketing is required. - Fluency in Japanese and business-level English is required for internal and external communications.
- BS/BA degree from an accredited university in Business Administration, Marketing, Hospitality, or a related major is preferred. - Experience in hotel or online travel agency is a plus. - Agency work experience is preferred, primarily in a property services/account services role.