Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Johnson & JohnsonThis job posting was originally in Japanese. The English version is automatically translated. Please visit the company site for the most accurate information.
Abiomed Japan is a MedTech company leading the Heart Recovery field. Its flagship product, Impella, is a circulatory support device that helps restore cardiac function in patients with acute heart failure or cardiogenic shock. The Field Service Engineer plays a vital role—not simply maintaining equipment, but supporting its reliable operation and contributing technical expertise to life-saving treatment. This role offers the opportunity to experience both the dynamism of a growing company and the stability of being part of the Johnson & Johnson MedTech group. Department: APAC Field Service. Location: Tokyo. The Service Engineer primarily performs internal service work on Abiomed’s medical device, the Automated Impella Console. Key responsibilities include maintenance, software and hardware updates, troubleshooting, repairs, and management of equipment and related service assets. The role also supports smooth customer service and continuity of service operations through maintenance contract-related work, accurate service activity records, and close collaboration with Sales, Quality Assurance, Supply Chain, and other relevant departments. In addition to internal service work, the engineer may visit customer facilities to install equipment and configure device connectivity. During these visits, the engineer clearly explains service procedures and technical information to clinical engineers and hospital administrative staff to ensure they understand them appropriately. Key responsibilities include internal maintenance of the Automated Impella Console; software and hardware updates; troubleshooting and repairs; management of equipment and service assets, including loaner consoles, calibration tools, spare parts, inventory, ordering support, and usage history; support for maintenance contract-related work; on-site support as needed; explaining procedures and technical information to customers; responding to escalations from Sales; collaborating with relevant departments; maintaining accurate records in systems such as Salesforce and SAP; and participating in required service training.
- At least three years of experience as a clinical engineer at a hospital or as a field service engineer in the medical device industry. - Basic knowledge of mechanical, electrical, network, and software systems. - Ability to communicate effectively with clinical engineers, hospital administrative staff, distributors, and internal stakeholders. - Proficiency with Microsoft Office applications, including Microsoft Word, Excel, PowerPoint, and Outlook. - Native-level communication skills in Japanese. - Ability to read technical manuals in English and write English emails as needed for service-related communications.
- Experience using SAP and Salesforce. - English speaking skills sufficient to participate in meetings, training, and communications with global teams.
