Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Palo Alto NetworksAs part of the Scale ＆Optimize, hereinafter ”S&O" (formerly called Customer Success) team, you will be pivotal in supporting our clients post-purchase, ensuring their success with Palo Alto Networks' solutions. You will be involved in driving ROI and value to the customer along with troubleshooting critical issues. Your expertise will drive the continued success of our customers as you work alongside them to solve problems and optimize their security infrastructure.
- Experience in Security Operations or Engineering with SIEM, SOAR, SOC, and/or XDR/EDR environments - Familiarity with cloud technologies, providers (such as GCP, AWS, Azure) and use-cases. - Strong understanding of enterprise security and IT products, systems, and processes - Experience with Windows, Linux system administration and troubleshooting - Ability to work in a fast-paced, matrixed environment, managing multiple tasks under pressure - Skilled in collaborating with and influencing cross-functional teams - Strong communication skills and the ability to build and maintain relationships with customers, including the capability to effectively facilitate and lead deep-dive technical sessions and workshops. - Experience in customer-facing roles is a must, with a demonstrated ability to proactively and prescriptively lead customers to their optimal next technical steps based on their maturity baseline. - Experience utilizing AI tools for effectiveness improvement of yourself, such as Gemini, NotebookLM, Microsoft 365 Copilot.
- Experience with attack surface management or CNAPP is a plus - Experience with MacOS system administration and troubleshooting is a plus. - Experience with script languages (Python, GAS, etc.) is a plus. - This role supports customers in Japan, and the candidate must be based in Japan.
