Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
RakutenOur mission is to plan and execute campaigns and services that leverage the "Rakuten Mobile" communication service as a foundation, in synergy with over 70 diverse services within the Rakuten Group (such as Rakuten Ichiba, Rakuten Travel, Rakuten Card, Rakuten Payment, etc.). Through these efforts, we aim to acquire new customers, enhance the appeal of each service, and promote their usage. The Project Management Section, which is currently hiring for this position, is responsible for leading projects from end to end-starting from conceptualizing campaigns and services using the "Rakuten Mobile" communication service, to proposing them to other business units, building operations, and managing promotions and performance measurement. As there are as many needs as there are business units, you will be involved from the planning stage to address those needs. We provide thorough training for those who are unfamiliar with the telecommunications industry or MVNOs, ensuring an environment where even those without prior experience can succeed. The position involves planning and evaluating new initiatives based on market and competitor research, conducting hearings with relevant business units, drafting proposals, and presenting them to Rakuten Mobile senior management and various business departments. You will coordinate and build consensus with business units across the Rakuten Group to develop optimal campaign schemes in partnership with Rakuten Mobile, aligning both parties' strategies and needs. You will report initiative progress and challenges to management, organize KPI achievement status and ROI, and provide insights and improvement suggestions for decision-making. You will design and drive the construction of operations for agreed initiatives, hold regular meetings with internal and external stakeholders, and manage progress toward launches. You will quantitatively measure campaign results, analyze customer behavior using Rakuten membership information, identify success factors and areas for improvement, and apply findings to future planning and service quality enhancement. Other responsibilities include introducing AI tools with the internal AI development department, improving UI/UX through cross-functional initiatives, and proposing cost-reduction measures. The section currently consists of a team of about 15 members, with plans to expand to an organization of 20 to 30 people. The team includes many mid-career hires with diverse backgrounds and years of service, and members support and learn from each other while leveraging individual skills and experiences.
- English: Business level (TOEIC 800 or higher) - Approximately 3+ years of experience in at least one of the following: project management; analysis using data analysis tools (e.g., DOMO) or SQL; business planning, service planning, or experience in a similar organization - Professional experience using Microsoft PowerPoint, Excel, and Word
- Highly motivated and growth-oriented, with a strong desire to actively acquire new knowledge and skills and contribute to the growth of the organization through personal growth - Ownership and sense of responsibility, with the ability to persistently see things through in difficult situations and proactively engage with issues beyond one's own area of responsibility - Enjoys change and has flexible adaptability, responding flexibly to changes in the business environment and strategy and executing optimal measures depending on the situation - Can think independently and take proactive action - Can work toward achieving goals while involving many stakeholders - Can flexibly adapt to change - Is interested in designing new frameworks that have not existed before - Wants to make an impact on society through their work
