Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
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Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
IHG Hotels & ResortsThis job posting was originally in Japanese. The English version is automatically translated. Please visit the company site for the most accurate information.
**Housekeeping Manager** Make the time guests spend at the hotel more comfortable and special. We are looking for a manager to lead the housekeeping team at InterContinental Sapporo, supporting the quality of guest rooms and the hotel as a whole. The housekeeping department supports the "cleanliness" and "comfort" of the hotel, including guest rooms, suites, public areas, linens, and laundry. Utilize your leadership and experience to create the highest standard of service with your team. **Job Responsibilities** - Manage and operate all housekeeping and laundry operations. - Manage the housekeeping and laundry team, including employees and outsourced staff. - Coach, develop, and manage the performance of team members. - Guide and educate the team to ensure compliance with laws, safety standards, and hotel standards. - Quality control of guest rooms, suites, public areas, hotel facilities, linens, etc. - Respond promptly and appropriately to guest requests, special requests, and complaints. - Improve service quality to achieve cleanliness and comfort that exceeds guest expectations. - Plan and support large-scale cleaning and special projects. - Support the team and manage operations during busy periods. - Manage inventory related to room cleaning and laundry. - Create and manage departmental budgets. - Promote improvement activities aimed at enhancing operational efficiency and productivity. - Collaborate with other departments to enhance the overall guest experience at the hotel. **Ideal Candidate** - Experience in hotel housekeeping operations. - Ability to lead a team and support the growth of team members. - High standards of quality and attention to detail in work. - Ability to prioritize hospitality from the guest's perspective. - Ability to collaborate with team members from diverse backgrounds. - Desire to grow together with the team while demonstrating leadership. **Attraction of Working with Us** At InterContinental Sapporo, we welcome many guests from both domestic and international backgrounds. In an international environment, you can work with diverse members while acquiring high service standards and leadership unique to luxury hotels. Utilize your experience and ideas to grow the team and elevate the housekeeping at InterContinental Sapporo to an even higher level.
- Experience in hotel housekeeping operations. - Ability to lead a team and support the growth of team members. - High standards of quality and attention to detail in work. - Ability to prioritize hospitality from the guest's perspective. - Ability to collaborate with team members from diverse backgrounds. - Desire to grow together with the team while demonstrating leadership.
- 10 days off per month - Birthday leave - Annual paid leave - Complete social insurance - Transportation expenses provided - Employee discounts for hotel stays and restaurant use - Other various employee programs from the IHG group
