Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Overall responsibility and accountability for the efficient management and continuous improvement of administrative and workplace operations to support our business objectives. Ensures seamless coordination of facilities, resources, and services to enhance employee experience and operational efficiency. Strategic and tactical responsibility for implementing office management frameworks, optimizing processes, and minimizing operational risks. Work closely with internal and external stakeholders to maintain a high standard of workplace functionality. Accountable for all aspects of general affairs and facilities management for the assigned locations. Monitor and report key performance indicators related to workplace services and satisfaction. Responsible for managing office resources efficiently and enhancing the work environment in the assigned area. Implement and refine policies, processes, and procedures to enhance operational efficiency. Evaluate the risks faced by the business and take action to mitigate and develop opportunities. Contribute to overall strategy for Workplace Management. Provide superior customer service by clearly understanding client/stakeholder’s requirement and meet their expectations. Coordinate the building maintenance schedule with building management team and attend them during the maintenance. Share the building maintenance schedule with client. Respond to facility issues and arrange for repairing with building maintenance team. Submit building related request form (carry-in/out notification, admission of maintenance work, etc.). Coordinate PPM schedule and check if the maintenance is done appropriately. Manage FM vendors contracted with client and JLL’s subcontractor for monitoring their service quality. Subcontractor selection and contract management. Process invoices for payment through JLL’s payment system (JDE) in a timely manner. Make sure payments to vendors are made without delay. Translate the invoice of rent fee and submit to JLL’s finance team. Forward invoices addressed to client to the designated vendor for processing. Arrange mobile phone/wifi (new, model change and disposal). Review if the existing mobile phone plan is appropriate and prepare supporting document for local client’s review (vendor selection/bidding is not in this scope). Obtain mobile phone data of client’s employees from the vendor and report to IT team in the US once a month. Order office and pantry supplies to keep the appropriate stock (stationery, water, coffee, copy paper & toner, etc.). Replenish pet bottles of water, coffee cartridges and tea bags etc. Order business card as per request. Respond to facility related requests from users. Receive incoming mails/parcels and distribute them to the receivers and support shipment. Answer incoming calls at mail switchboard number and the reception area. Ensure meeting rooms are clean and tidy (wipe up whiteboard with damp cloth). Ensure daily cleaning by the cleaning vendor is done appropriately. Ensure flower and Indoor plant are well maintained. Manage external storage (carry-in / carry-out, disposal). Arrange disposal of Industrial waste and confidential document with vendors as per request. Conduct fortnightly HSE inspection and improve if any defects. Confirm the schedule of Evacuation Drill and submit report after the evacuation drill. Provide support to install signage in the office as per request. Provide support for simple MAC (move, add and changes) with working with region and vendors. Provide event support as requested. Obtain monthly electronic consumption from the building and report to region. Arrange taxi ticket and send customer flowers as other miscellaneous help requests.
- Over 2 year’s experiences in related positions in facilities, property management, hospitality, or related field - Min. bachelor's degree in facilities management, building, business, or other - Interpersonal communication skills are necessary for communicating with both regional and global team of JLL and client through email, phone, text, and in-person - English (verbal and written) - Basic PC skills
