Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
RakutenRakuten Mobile is driving business growth and creating customer touchpoints in physical channels, with shop operations at its core. Our stores serve as the 'front line of customer engagement,' offering services across the entire Rakuten Group-including telecommunications, fintech, and e-commerce-and playing a vital role in supporting the brand experience beyond simply acquiring contracts. The mission of this department is to provide comprehensive support for store repairs and maintenance, ensuring that Rakuten Mobile shops nationwide are always operating at their best. This is a highly rewarding role where you will not only provide rapid responses to breakdowns and malfunctions but also constantly pursue better store environments for both customers and staff. You will do more than just 'fix' things; you will think deeply about how to provide a more comfortable space and how to solve store-related challenges, then bring those solutions to life. This position allows you to collaborate with diverse internal and external partners (contractors, equipment manufacturers, shop staff, etc.) and, at times, directly contribute your own ideas to store improvements.
Experience in store operations (retail, food & beverage, service industries, etc.) involving repairs, renovations, or equipment installation, including experience in progress management for interior/facility construction, contractor coordination, or cost management. Experience in driving repair or renovation projects while balancing deadlines, quality, and costs in collaboration with construction companies, partner companies, and internal departments. Experience in creating schedules, managing progress, organizing issues, and coordinating with stakeholders regarding store repairs, renovations, or equipment updates. Experience in organizing and standardizing siloed repair tasks, as well as developing or improving manuals and operational flows. Experience in creating progress reports, cost management documents, and reporting materials using Excel and PowerPoint. Experience in operations improvement or the construction and optimization of management systems related to store facilities, equipment, repairs, or infrastructure management.
Practical experience in facility management or maintenance for commercial facilities, office buildings, factories, etc. Experience in coordinating or negotiating with external partners such as construction contractors, cleaning services, or facility vendors. Experience in arranging or attending regular cleaning services or fire safety inspections conducted by vendors. Basic knowledge of architecture, interior design, electricity, HVAC (heating, ventilation, and air conditioning), or plumbing (no professional experience required).
