Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
DatadogAs Datadog’s in-house product experts, the Technical Escalation Engineering (TEE) team plays a critical role in driving our global success. We enable our customers, from the world’s most innovative startups to the largest enterprises. Through deep technical expertise, relentless problem-solving, and exceptional customer engagement, we educate, guide, and troubleshoot, delivering high-impact solutions that shape the customer experience. Whether through hands-on technical call, in-depth fact findings meeting, or complex investigations, we set the gold standard for technical excellence and customer advocacy. As part of our TEE team, you’ll tackle the most challenging technical problems, collaborate directly with Engineering and Product to refine and evolve our platform, and mentor teams worldwide, elevating the technical bar at every level. As part of the Technical Escalation Engineering (TEE) team, you’ll operate at the heart of Datadog’s ecosystem, working at the intersection of Technical Solutions, Engineering, Product, and our Customers. Every challenge you take on will directly impact the performance, scalability, and success of both our clients and our platform. You’ll be in an environment that moves fast, challenges you daily, and rewards curiosity, ownership, and technical excellence. This is your chance to shape the future of observability and security, driving innovation, mentoring teams, and influencing product direction while witnessing your expertise make an immediate and lasting impact.
- Curious and detail-oriented when it comes to how usage is measured, attributed, and billed across products — including usage limits, overages, metering discrepancies, plan entitlements, and customer contract constraints. - Passionate about helping customers optimize their cloud footprint, with a strong grasp of cloud cost drivers, usage attribution, and spend analysis. - Familiar with cloud billing models (AWS, Azure, GCP) — usage types, tags, accounts/projects — and how that data is exposed via APIs and billing exports. - Comfortable digging into data retention, high-cardinality signals, metric volume, log ingestion, and overage prevention, and able to translate telemetry volume into cost impact. - Familiar with APIs, product usage metrics, tagging strategies, and the nuances of account-level configurations and multi-org setups. - Experienced working across technical and business boundaries — equally comfortable with backend telemetry pipelines and customer-facing impact and urgency. - Analytical and precise, able to communicate usage and cost impact clearly to both technical and non-technical stakeholders. - Comfortable working with ambiguity, data anomalies, and edge cases, and committed to finding root causes that drive customer trust.
- Computer Science or Engineering majors - Experienced in using Zendesk, Jira, Confluence, or similar softwares. - Familiarity with Datadog, integrations ecosystem, or similar observability platforms is a strong plus.
- Product training to develop an in-depth understanding of our product and space - Continuous career development and pathing opportunities for internal mobility - Intra-departmental mentor and buddy program for in-house networking - An inclusive company culture, ability to join our Community Guilds - New hire stock equity (RSUs) and employee stock purchase plan (ESPP) - Free global mental health benefit through Spring Health - Generous global benefits
