Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
IHG Hotels & ResortsThis job posting was originally in Japanese. The English version is automatically translated. Please visit the company site for the most accurate information.
Hotel Indigo Inuyama Yuruakuen and Hotel Indigo Karuizawa. The job responsibilities include overseeing the improvement of learning initiatives, service quality, and brand embodiment at the designated two hotel locations. This involves translating brand personality and local stories into specific service actions and training programs. Establishing a sustainable learning system through the development of a departmental trainer model and on-site coaching is also a key responsibility. The role requires analyzing customer satisfaction metrics such as Guest Love and leading the planning and execution of data-driven improvement initiatives. Collaboration with the General Manager (GM) and regional teams to manage the talent development budget and maximize return on investment is essential. Travel between Inuyama (Aichi Prefecture) and Karuizawa (Nagano Prefecture) may occur as necessary.
- Business-level English proficiency (for collaboration with regional teams and handling English documents) - Practical experience in operations and talent development across multiple hotels - Advanced skills in facilitation, coaching, and stakeholder management - Proven track record of analyzing performance data and translating it into specific improvement actions - Ability to exert influence across multiple locations with different organizational cultures
