Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
SalesforceThis job posting was originally in Japanese. The English version is automatically translated. Please visit the company site for the most accurate information.
This position is part of the Salesforce Customer Success team, where you will support customers in maximizing their use of the product. You will be responsible for considering what information to deliver to customers and how to deliver it, planning and executing specific initiatives. Specifically, you will support customers' product utilization through the following tasks. Operating digital channels: You will manage daily operations as the owner of digital channels such as websites, social media (X), and newsletters. Content planning and collection: You will gather and compile content that should be communicated to help customers better utilize the product, collaborating with relevant internal departments. Executing initiatives and measuring effectiveness: You will implement campaigns and initiatives to enhance customer engagement and analyze their effectiveness to propose improvements. Supporting event operations: You will assist in conducting webinars, publishing videos, and organizing user group events.
- Ability to work independently: You can plan and execute tasks while involving the team to achieve goals. - You can identify and propose improvements to streamline daily operations. - You can prioritize multiple tasks and proceed in a planned manner. - Data utilization skills: You can collect and analyze data and propose insights and improvements to your superiors. - Problem-solving skills: You can understand market trends and team challenges and seek and propose solutions. - Desire for growth: You can actively continue to learn to improve your abilities.
- Experience using Salesforce products (Sales Cloud, Slack, Tableau, etc.) or knowledge of these products. - Knowledge or experience in digital marketing using tools like Google Analytics. - Knowledge or experience with tools such as Figma, Adobe Photoshop/Illustrator, Camtasia, and Content Management Systems. - Experience in customer marketing (marketing to existing customers) or direct customer support in the B2B/SaaS industry.
- You will support customers in maximizing their use of the product as a member of the Salesforce Customer Success team. - You will collaborate with stakeholders inside and outside the team to provide value not only to customers but also to the company. - You will take responsibility for your assigned tasks and be able to think, judge, and act independently.
