Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
SalesforceThis job posting was originally in Japanese. The English version is automatically translated. Please visit the company site for the most accurate information.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. The Customer Success Manager (CSM) leverages deep business, industry, and product knowledge to build partnerships with customers and accelerate business value, guiding them to maximize their return on investment in Salesforce. In this role, the CSM orchestrates internal resources based on specific cloud expertise and industry insights, engaging with customers at their level to achieve customer value in the medium to long term.
3+ years of experience in Customer Success, Technology Consulting, Enterprise Architecture, or Technology Solution Development, Support Engineering
Deep knowledge in specific clouds. Proven experience and strong consulting skills as a Trusted Advisor driving customer business value. Understanding of Salesforce products and platform capabilities, performance, and best practices is desirable. Ability to quickly understand and clearly articulate technical and business concepts. Must have at least one of the following experiences/knowledge: Deep knowledge of business processes (sales, service, marketing, support), business applications, and automation. Understanding of AI and machine learning concepts, deep knowledge of agent platforms, and how to configure and deploy agents. Experience in enterprise-level software development lifecycle and project management (coding experience is useful but not required). Knowledge of integration methods for integration, flows, automation, and API connections. Deep understanding of middleware and infrastructure knowledge used in cloud computing (e.g., database, basic knowledge of networks). Fluent Japanese and basic reading/writing English skills. Advanced English, Korean, or Chinese skills (at a level to conduct business with relevant departments) are a plus.
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.
