Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
RakutenThe Marketing Division leads brand, creative, marketing, and membership as a cross-group organization with a mission to expand Rakuten Group's membership value and ecosystem of over 70 services. We believe that the mobile domain is a platform that plays a fundamental role in the ecosystem, and as the Marketing Division, we are further promoting collaboration with Rakuten Mobile. The Brand Marketing Strategy Department is responsible for the development of all the creative products that customers see and hold in their hands in the Rakuten Mobile business. It has already been 5 years since we started our service, but we are constantly improving our branding area while keeping an eye on market trends (user trends). We have a wide range of ages among our team members, and we have a team environment where we can always discuss things with each other. We are a department where you can enjoy a sense of accomplishment and an environment where you can create better products one project at a time without inertia or giving up. The Brand Marketing Communications Section oversees advertising production and operations for Rakuten Mobile, while also managing end-to-end marketing operations. The team handles a diverse range of behind-the-scenes functions - including loyalty point disbursement for campaign participants, promotional email delivery, call center escalation support, and campaign secretariat management. Though rarely in the spotlight, the section serves as the silent guardian of the organization, ensuring flawless, precision-driven execution that upholds the quality of every marketing initiative and protects the customer experience. Additional hiring to strengthen the marketing communication area in line with the expansion of Mobile business. Key Responsibilities include creating and validating point disbursement data for campaign participants, executing point rewards, managing post-disbursement performance tracking, configuring and delivering promotional emails, investigating campaign eligibility and application status for escalated customer inquiries, preparing agendas and meeting minutes for campaign planning meetings, maintaining and updating the campaign database, providing broad operational support across all functions, and compiling and delivering regular reports on point reward performance and customer inquiry volumes. Our team is made up of dedicated, conscientious individuals who bring a strong sense of purpose to everything they do. A deeply rooted culture of mutual support means team members naturally look out for one another, resulting in a cohesive and resilient team dynamic we are genuinely proud of. No prior experience required - the majority of our current team members joined without a background in this field.
- No prior experience necessary - Ability to execute operational tasks with accuracy and consistency
- Hands-on experience in data extraction using SQL - Practical experience in query building and database management using Access - Experience in data analysis and dashboard development using Domo - Experience in data processing and workflow automation using Python - Experience in RPA development and operation using Power Automate or Blue Prism - Business-level communication skills in English
