Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Thermo Fisher ScientificThis job posting was originally in Japanese. The English version is automatically translated. Please visit the company site for the most accurate information.
Affiliated Corporation: Life Technologies Japan Corporation Business Division/Organization Name: Supply Chain Headquarters, Customer Service Job Band: 4 *Band 1-5 corresponds to staff level, Band 6 and above corresponds to management level Number of Subordinates: None You will be responsible for order management from order receipt to delivery as a customer service representative using the ERP system (SAP). This position involves coordination and management to ensure that products are delivered to customers accurately and in a timely manner, in collaboration with the sales, purchasing, and logistics departments. The main products handled are life science instruments that support genetic analysis and molecular biology research. In addition to accurately managing daily operations, you will also be involved in proposing improvements and creating systems for issues you notice during your work. The environment is open and encourages the entire team to aim for optimization and efficiency in their work, allowing you to utilize your perspective on how things could be improved.
- Experience in customer service operations and order shipping operations using some ERP system or in-house system (approximately 3 years or more) - Bachelor's degree or higher - Native-level Japanese - Basic English (no resistance): There will be simple email and chat correspondence regarding shipments with overseas parties (mainly Singapore) for some tasks. Experience in email and chat correspondence in English is welcome. Even if you do not have experience, you can use translation tools, so as long as you are not resistant to communication in English, it is not a problem. - Ability to prioritize tasks effectively and handle multitasking - Ability to proceed with tasks accurately and with a sense of speed while collaborating with others - A desire to actively engage in business improvement and team management in the future
- Experience using ERP systems (SAP/SFDC/Kintone) - Basic Excel processing experience (having simple skills such as VLOOKUP/XLOOKUP, pivot tables is a plus) - Experience in manual preparation and SOP creation - Experience in OJT/training for other members - Experience in business improvement, standardization, and efficiency enhancement
- To facilitate the balance between work and childcare or nursing care, we have introduced a "Flexible Work Arrangement" that includes a flex-time system without core hours and a telecommuting system. Additionally, the short-time work system for childcare is available until the child graduates from elementary school, and the nursing leave is provided for a total of 6 months, offering support beyond legal requirements, with many employees successfully balancing these responsibilities.
