Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Johnson & JohnsonThis job posting was originally in Japanese. The English version is automatically translated. Please visit the company site for the most accurate information.
As a technical support specialist for specially controlled medical devices, you will work with the Sales Department to provide a full range of service operations that ensure the reliable operation of equipment. This includes troubleshooting equipment issues by phone or on site; installing, repairing, and performing maintenance inspections on equipment at hospitals and other locations; coordinating repairs requiring equipment to be sent in; promoting the proper use of equipment; and supporting maintenance contracts. To address equipment issues, you will receive repair requests, prepare estimates, perform repairs, and analyze repair findings, including communicating with manufacturers. You will also handle equipment shipment instructions, delivery, installation, and handover; coordinate repairs requiring equipment to be sent in, including arranging loaner units and communicating with factories; conduct periodic equipment inspections; prepare work and repair reports; enter data into databases; provide technical support to the Sales Department and support customer interactions; create and manage work procedures; and manage loaner equipment and supplies. Nationwide role with domestic transfers required (current locations: Sapporo, Sendai, Tokyo, Yokohama, Nagoya, Osaka, Hiroshima, and Fukuoka).
- At least two years of work experience in the medical device or healthcare industry, or at least three years of equipment field service experience - Strong communication skills - Basic computer skills - Basic administrative skills - Valid standard driver's license
- Experience providing technical support for medical devices - Experience in maintenance, repair, and inspection work - Clinical Engineer (CE) qualification - Experience reading English manuals - Experience communicating by email in English - Experience in technical support-related work is a plus - Ability to read English manuals and communicate by email in English is preferred
