Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
This job posting was originally in Japanese. The English version is automatically translated. Please visit the company site for the most accurate information.
As a pre-sales engineer for Dynamics 365, you will primarily be responsible for solutions in the CRM domain. The main solution areas include Dynamics 365 Sales, Dynamics 365 Customer Insights, Dynamics 365 Customer Service, Dynamics 365 Contact Center, Dynamics 365 Field Service, as well as Power Platform and Copilot Studio. In particular, the areas of Dynamics 365 Contact Center and Dynamics 365 Customer Service are key focus areas, requiring business knowledge related to inquiry reception operations such as call centers and help desks, as well as experience, skills, and insights regarding call center infrastructure. Achievements, experience, proposal results, or construction experience in these areas are important. Through interviews with decision-makers, key personnel in business departments, and on-site members, you will understand business challenges and propose how to solve customer issues from a technical perspective, primarily using Microsoft’s AI solutions and Dynamics 365 (CRM domain), along with other surrounding solutions such as Microsoft 365 Copilot and various Azure services. You will work with sales, account teams, and partners both internally and externally to convey value to customers from a technical standpoint, demonstrate the value of Microsoft solutions, and strive to receive technical evaluations. Additionally, through conversations with customers regarding Business Applications (such as Dynamics 365, Power Platform, and Copilot Studio), you will collaborate with other solution teams (e.g., Power Platform, Fabric, Microsoft 365 Copilot) to convey the overall value of the Microsoft platform to customers. You will achieve quarterly sales targets in the above solution areas as a member of the team and organization, and contribute to market development in the enterprise domain (success customers, case studies).
- More than 3 years of practical experience in technical pre-sales or technical consulting, or equivalent achievements and experience in the IT industry - Solid technical knowledge of Dynamics 365 Sales, Customer Insights, Customer Service, and Field Service - Alternatively, equivalent experience with enterprise CX (customer experience) solutions and contact center solutions such as Salesforce, ServiceNow, ZenDesk, FastHelp, Genesys, Avaya, Five9, which are competitive products - Extensive experience in technically leading the planning and promotion of solution strategies throughout the entire project lifecycle - Proven track record of demonstrating differentiated solution value and competitive advantages of in-house solutions/products, leading to results - Experience in conducting technical demonstrations for customers aimed at enterprise decision-makers - High communication skills in Japanese (reading, writing, and conversation) - Experience in collaborating with sales leaders and team members to drive the creation of pipelines to project closure - High collaboration skills with technical pre-sales/partners in designing cloud-based customer solutions - Experience successfully working with customers and stakeholders in the Business Applications domain as pre-sales or consulting
- Flexibility: Balance what matters—your work, your life, and your team—through trust, autonomy, and shared accountability - Growth: Stretch your skills, expand your impact, and grow with support that meets you where you are - Wellbeing: Support for your body, mind, and financial future—so you can stay energized and do your best work - Community PCS: Find your people, build your network, and feel supported every step of the way