Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
This job posting was originally in Japanese. The English version is automatically translated. Please visit the company site for the most accurate information.
As a Moves, Adds, and Changes (MAC) Lead at JLL, you will be responsible for managing workplace mobility and operational continuity for our clients in Japan. This role focuses on coordinating team relocations, individual workspace adjustments, and daily space reconfigurations to minimize business disruption and maintain workplace agility. You will serve as the operational lead for MAC activities, ensuring seamless execution from planning through post-move support. By delivering exceptional coordination and maintaining high service standards, you will directly contribute to client satisfaction and JLL's reputation for operational excellence in the Japanese market. Your day-to-day will include developing 2-3 years City/building level Supply & Demand modelling and scenario plans, tracking and managing space and occupancy data within IWMS and relevant technologies, developing innovative space solutions by analyzing occupancy trends, utilization patterns, and demand forecasts to optimize workplace efficiency, handling tactical occupancy planning activities including space planning, block and stack plans, and site stacking plan options with detailed recommendations, collaborating with the occupancy planning team on strategic campus and building forecasts, proactively identifying risks and opportunities across the Portfolio management, and change management initiatives to ensure smooth execution, managing Practice Area space and occupancy data including supply-demand analysis, growth projections, and allocation strategies for Japan, responding to GUTS tickets, conducting regular data quality governance reviews, and maintaining accountability for Monthly Management Reports and ad hoc reporting requirements, leading end-to-end planning and execution of team and department relocations, including project scoping, timeline management in PeopleMover, stakeholder communications, and on-site vendor coordination, delivering First Day of Business (FDOB) readiness and Day-1 hypercare support to ensure zero disruption during workspace transitions, processing and resolving individual MAC requests and trouble tickets through the local ticketing system, meeting established response times and quality standards, coordinating physical workstation preparation and partnering with operational teams to ensure accurate desk setups and configuration, monitoring weekly MAC operational metrics, tracking move volume trends, and reporting on third-party vendor performance against agreed service level agreements (SLAs), overseeing packing communications, digital form verification, and documentation to maintain accurate records of all MAC activities, and conducting post-move quality checks and gathering feedback to drive continuous improvement in service delivery.
- Minimum 5 years of experience in space planning, occupancy planning, workplace strategy, or corporate real estate management - Bachelor's Degree in Architecture, Interior Design, Real Estate, or related field - Advanced proficiency in Microsoft Excel including pivot tables, complex formulas, and data analysis techniques - Strong presentation and communication skills with expertise in PowerPoint for developing strategy decks and client-facing materials - Experience working with IWMS tools or similar data management platforms for space and occupancy tracking - Demonstrated organizational skills with proven ability to balance competing priorities and manage multiple projects simultaneously - Exceptional attention to detail when maintaining documents, managing data, and ensuring reporting accuracy - Proven track record coordinating on-site relocations, physical office setups, and MAC logistics workflows - Fluency in Japanese and business-level English (written and spoken), with the ability to draft clear instructions, communicate with diverse stakeholders, and manage expectations in both languages - Physical capability to perform hands-on workstation adjustments, handle furniture reconfigurations, and lift/move equipment as required - Excellent organizational and time management abilities with demonstrated experience balancing scheduled projects and unscheduled daily tasks
- Strategic-level occupancy planning experience with demonstrated impact on portfolio optimization and organizational space efficiency across multiple sites - Experience with office interior renovations, construction coordination, or partnering with project delivery teams on large-scale relocations - Working knowledge of AutoCAD and Computer-Aided Facility Management (CAFM) systems - Proficiency with GSuite applications including Docs, Sheets, and Slides - Demonstrated financial acumen including budget management, cost-benefit analysis, and understanding of real estate financial metrics - Hands-on experience with move management applications such as PeopleMover or similar space management software - Basic familiarity with workplace IT hardware, desktop cabling, and standard monitor mounting systems - Experience compiling operational metrics, analyzing churn volumes, and tracking vendor SLA compliance through reporting tools
- Overtime pay: Available. A fixed overtime allowance is included in the basic annual salary (equivalent to 30 hours per month) *For non-managerial positions - Bonuses: Available (performance-related bonuses) - Probationary period: Yes
