Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Department Operations Project Manager reports to the OMO Leader and works closely with them to drive a broad range of initiatives related to department operations and service improvement. Rather than simply operating established processes, this role requires gathering the necessary information from across and outside the Department, structuring key issues, engaging relevant stakeholders, and translating insights into decisions and actions. We are looking for someone who enjoys bringing clarity to complex, multi-functional environments involving diverse stakeholders—identifying the core issues, determining who needs to make decisions, and defining the next steps needed to move execution forward. This role will also contribute to transforming the Voice of Customer (VOC) collected from Inventors and on-site operations into meaningful improvements. Rather than treating VOC as isolated feedback, the Assistant Manager will help structure issues, prioritize opportunities, and connect them to concrete continuous improvement actions.
- Bachelor’s degree in Business, Management, Engineering, or a related field; or equivalent practical experience - Experience in project management, program management, business operations, or similar roles involving multiple stakeholders - Proven experience leading cross-functional projects or initiatives across multiple departments and functions - Experience managing project schedules, milestones, issues, risks, and action items to drive execution - Native-level Japanese and business-level English proficiency - Experience creating and managing documents, spreadsheets, presentations, and business information using tools such as Google Workspace and Microsoft 365
- Experience in cross-functional roles such as Department or Business Unit operations, PMO, Strategy, or Business Operations - Experience with OKR/KPI planning, tracking, and management - Experience planning and facilitating management or executive meetings and supporting decision-making - Experience improving services through customer experience, Voice of Customer (VOC), customer satisfaction, or related insights - Experience applying structured problem-solving, prioritization, backlog management, and PDCA/Kaizen methodologies to drive continuous improvement - Experience designing and building new business processes or operating models from the ground up - Experience aligning diverse stakeholder interests and priorities and leading consensus-building efforts - Project or program management certifications, such as PMP
- Competitive Salary - Based on experience - Work Hours - Flexible working time - Paid Holiday - 20 days per year (prorated) - Sick Leave - 6 days per year (prorated) - Holiday - Sat & Sun, Japanese National Holidays, and other days defined by our company - Japanese Social Insurance - Health Insurance, Pension, Workers’ Comp, and Unemployment Insurance, Long-term care insurance - Housing Allowance - Retirement Benefits - Rental Cars Support - In-house Training Program (software study/language study)