Asakai Operation Group Staff - Communication Section, General Affairs & Communication Department, Group Affairs and Facilities Management Supervisory Department
RakutenRakuten Group provides more than 70 services in a wide range of fields, including e-commerce, travel, digital content, and other Internet services in Japan and overseas, as well as Fintech (Finance) services such as credit cards, banking, securities, electronic money, and smartphone app payments, mobile services such as mobile carrier services, and professional sports. By organically linking these services through a membership system centered on Rakuten members, Rakuten has created a unique “Rakuten ecosystem” that is unlike any other. The Group Affairs and Facilities Management Supervisory Department at Rakuten is a strategic partner, continuously evolving and advancing to underpin the growth of the entire Rakuten Group. The Asakai Operation Group of the Communication Section, General Affairs & Communication Department plays a crucial role. Our mission is to foster company-wide information sharing and boost employee satisfaction-both essential foundations for Rakuten Group's sustained growth. We achieve this through the meticulous planning and execution of internal meetings, employee award programs, and various corporate events. This role demands highly flexible communication and strong negotiation skills, as you will be collaborating with diverse stakeholders across all groups within Rakuten. Moreover, our team thrives on meticulous planning, unwavering reliability, and the ability to respond with agility and speed to dynamic situations. This position is a strategic addition to strengthen our group. Our group is a dynamic environment where young, ambitious members take center stage, driving initiatives and making significant contributions. We enthusiastically welcome individuals who are eager to delve into back-office operations, or those aspiring to build a diverse skill set and advance their careers through extensive experience in meeting and event management. No prior experience is necessary. You will have the opportunity to communicate with executives from a very early stage. This environment offers one of the highest numbers of departmental interactions within Rakuten. While building a strong foundation in high-level coordination, planning, and execution skills, diverse career paths are open for the future, including challenges in other departments or fields, project management, or deepening your specialization. Even if you have no prior experience in back-office operations or meeting/event management, your application is highly welcome. This position plays a crucial role in promoting smooth communication between management and employees, as well as among employees themselves, through the operation of meetings and events. This contributes to enhancing overall organizational engagement. Your planning and coordination skills are indispensable for the entire company to unite and achieve the Rakuten Group's mission. Our group's core responsibilities primarily consist of the following three areas. You will be involved in a wide range of tasks aimed at fostering a sense of unity within the company and boosting employee motivation. Operation of Weekly All-Hands Meetings (ASAKAI): Planning, preparation, and facilitation of weekly morning meetings attended by all eligible employees. Supporting the foundation of company-wide communication by conveying messages from management, sharing important information, and facilitating Q&A sessions with employees. Management and Operation of the Internal Award System (Rakuten Award): "Rakuten Award," which recognizes employee contributions and boosts motivation. Planning and Operation of Large-Scale Events: You will be responsible for the execution of all large-scale internal events, including overseas training tours, dinner parties, and employee entertainment events. This involves producing everything necessary for their success, from concept development and budget management to venue arrangements and on-site operations. On a daily basis, we are engaged in the planning, development, operation, and execution of important meetings and events that determine the direction of the entire Rakuten Group, based on direct instructions from the President and executives. Organizational Structure: Team Size: Asakai Operation Group 4 members (including an Manager). Age Range: 20s to 50s. New Graduate vs. Mid-Career Ratio: Approximately 2:8. Average overtime hours: During Peak Seasons: Overtime is estimated to be 30-40 hours per month. Outside Peak Seasons: Overtime is estimated to range from no overtime to 10 hours per month. Our team benefits from a diverse range of backgrounds among our mid-career hires, including individuals from various industries, some with sales experience, and others who were new to back-office roles. Some members have started as individual contributors and advanced to management positions within a few years. There are instances where individuals, after gaining approximately five years of experience, have successfully transitioned to different back-office departments.
EN: BusinessJP: NativeVisa: Not Available
Four Seasons
