Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
The Digital Customer Success Manager uses deep business, industry and product knowledge to partner with customers and guide them to accelerate business value and return from their investment with Salesforce. In this role, the Digital Customer Success Manager will specialize in one or more line of businesses, a specific cloud or industry to speak the customer language and ensure customer value realization. They are aligned at key stakeholder level, building and fostering positive relationships to help customers progress on their digital journey. The Digital Customer Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customers needs. The ideal Digital Customer Success Manager, Marketing Cloud will possess both a Cloud specialization and industry skills that enables them to speak the customer language.
- Experienced professional with proven relevant industry expertise - In-depth knowledge in one or more line of businesses (LoB) - a specific cloud or industry - Strong consulting skills and proven results working as a Trusted Advisor to drive business value for customers - Ability to drive effective and influencing conversations at the C-level; facilitate difficult discussions and adept at handling objections - Proven understanding of Salesforce product and platform features, capabilities, and best use is highly desired - Able to articulate the importance and value of Governance to Business and IT executives - Good understanding of enterprise architecture principles strongly preferred - Ability to quickly grasp and distinctly explain technological and business concepts - Fluency in Japanese and basic English skills
- When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.