Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
RakutenRakuten Group's mission is to "empower people and society through innovation." Domestically and internationally, the Rakuten Group provides over 70 services across a wide range of fields, including internet services such as e-commerce, travel, and digital content; FinTech (financial) services like credit cards, banking, securities, e-money, and smartphone payment apps; mobile services including a mobile carrier business; and even professional sports. By organically connecting these services around a membership centered on Rakuten members, we have formed a unique "Rakuten Ecosystem" that is unlike any other. We are an eBook store that offers a wide range of eBooks, including comics, novels, and business books, as well as eBook readers. In the Marketing Section, we are responsible for a broad set of missions, including increasing service awareness, nurturing customers and improving customer satisfaction, and maximizing GMS. We plan and execute a wide variety of initiatives and continuously measure and evaluate their effectiveness. At Rakuten Kobo, we place strong emphasis on customer-centric marketing—enriching each individual user’s reading experience and creating new opportunities for discovering books. We are looking for someone who can plan and build a customer development (nurturing) program to deepen and extend our relationship with users, and who can also lead the ideation and execution of initiatives that enhance user loyalty without being constrained by existing frameworks. As a key driver of CRM initiatives to accelerate growth, you will repeatedly conduct rigorous hypothesis testing based on data analysis. We are looking for someone who can promote the development of the customer nurturing program, while also taking on the development and coaching of promising junior team members. You will work with the team to develop and roll out initiatives that contribute to the service’s growth by leveraging a wide range of assets both within and outside the Rakuten Group.
- Experience managing a marketing team (3+ people) or experience serving as a project lead - Experience developing strategies based on quantitative data and successfully executing them - Hands-on experience in web marketing (3+ years) - Proven experience improving performance metrics using analytics tools such as GA4 and Looker Studio
- English proficiency: Business-level communication skills - Experience working in e-books, subscription services, or e-commerce - Someone who respects each team member’s strengths and enjoys maximizing overall team performance - Marketing experience in e-books, subscription services, or e-commerce - Experience using CRM tools to drive LTV improvement initiatives - A self-starter who also enjoys sharing know-how with others and delivering results as a team
