Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
This intermediate-level position is designed to support both Client Service and Securities Transaction Management functions, serving as a pivotal role in the organization. The successful candidate will leverage a comprehensive understanding of client needs and transaction processes to drive efficiency, ensure control, and enhance the overall client experience, particularly within the Japanese market. The overall objective of this role is to facilitate the clearance, settlement, and investigation of client securities and derivatives transactions while also providing comprehensive client support and issue resolution. This position is central to the re-organization, requiring expertise in both Client Service and Securities Transaction Management. The primary responsibilities involve acting as a central point of contact for clients, resolving inquiries related to settlement processes and portfolios, and providing ongoing support. This includes collaborating with internal and external partners, identifying and implementing process improvements, contributing to strategic projects, and representing Citi to key institutional investors, particularly in the Japanese market. A significant aspect is driving digitalization, process optimization, and risk management to enhance the client experience. Key responsibilities include processing securities and derivatives transactions, providing analytical support for traders, and overseeing the clearance, settlement, and investigation of these transactions. This also involves resolving settlement-related issues, making process improvement recommendations based on data analysis, participating in project implementations (new products, platform upgrades), and formulating policies to streamline trade flows. A crucial part of this role is monitoring for and providing solutions to minimize risk, offering informal guidance to team members, and maintaining robust controls in compliance with regulations and internal policies, all while prioritizing risk assessment and transparently managing control issues.
- Bachelor's Degree/University degree or equivalent experience. - JSDA certification is required.
- Expertise and experience in Securities Settlement Operations / Custody Operations, with particular knowledge in Japanese Equity and Fixed Income trade/settlement matching for both domestic and non-resident clients, collateral and pledge setting in the Japanese market, and corporate action. - Demonstrates a proactive and strong drive for issue identification, prevention, and resolution with a high-risk mindset. - Collaborates with both regional and global teams to lead initiatives. - Strong communication and interpersonal skills for effective interaction with diverse stakeholders, both internally and externally. - Capability of utilizing various reporting tools and applications. - Demonstrated ability to drive results in a fast-paced, goal-oriented environment. - Business level English and Japanese proficiency.