Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
This job posting was originally in Japanese. The English version is automatically translated. Please visit the company site for the most accurate information.
You will play a key role in helping customers and their transformation projects succeed by defining the vision and project approach for large-scale transformation initiatives in the AI and Agentic Enterprise era, and by personally driving and leading project execution. The role has two main responsibilities. For customer project proposals, you will work with Account Partners (service sales representatives) to propose Salesforce Professional Services solutions, including autonomous AI (Agentic AI) solutions, consulting projects, and implementation projects, and lead proposal activities both before and after a deal is closed. In particular, when developing project proposals, you will define the optimal project approach for AI and people to work together, based on the customer’s challenges and the objectives of its transformation toward an Agentic Enterprise. You will also collaborate not only with Account Partners but with specialists across the organization to identify the required service resources and AI expertise. In providing leadership to ensure project success, you will be responsible for driving or supporting the overall project after it is awarded, as an industry or delivery expert, and for ultimately helping the customer achieve sustained value. You will build and maintain relationships with customer executives, proactively improve project quality and the impact of AI-driven transformation, and work with AI architects and specialists across the organization to bring the necessary expertise to projects. You will contribute to the growth of consulting business, including AI-led business transformation, primarily for customers in the financial services sector, such as banking, securities, insurance, and related businesses. In this role, you will have the autonomy to determine how to build customer relationships and sell Salesforce Professional Services while collaborating with stakeholders across the organization. We are looking for someone eager to apply strategic, creative thinking and incorporate AI and cutting-edge technologies to build the next Salesforce Services business and lead the Agentic Enterprise era. You will lead the development of customer-specific AI and technology implementation proposals, SOWs, and staffing plans, working with specialists across the organization to build consensus on proposals that can be accepted. In close collaboration with Account Sales and Service Sales, you will be responsible for presales activities such as scoping, developing solutions that include AI use cases, preparing SOWs, and staffing projects. You will provide the Professional Services team with expertise on proposed solutions, customer needs, and the latest developments in AI to ensure project success. Where appropriate and necessary for customer success, you will directly lead or support project teams throughout the engagement lifecycle, contributing to the achievement of business outcomes and project success. You will work with project teams and serve as an escalation point for both account and delivery teams. You will contribute to business growth by managing multiple strategic customers simultaneously and deliberately building and executing projects that can serve as references for prospective customers. For significant escalations and at-risk accounts, you will proactively mitigate and manage risks, including those associated with AI adoption and transformation challenges. You will communicate effectively and appropriately with internal and external leaders and executives.
- 10+ years of experience delivering consulting services, or equivalent or greater experience in an operating company, such as establishing, executing, and managing an in-house group IT organization, or carrying out transformation, digital transformation (DX), and AI transformation (AX) projects within an operating company. - Practical knowledge and experience in business consulting, or in IT technologies and application capabilities—including AI and Agent platforms—and project management, supported by hands-on experience. This includes planning transformations toward an Agentic Enterprise, redesigning business processes using AI (BPR), developing solutions, and defining implementation methodologies and roadmaps. - Experience working with financial services businesses or technologies, including the use of generative AI and automation technologies. - Knowledge of or experience in the insurance industry is an advantage. - Leadership skills to collaborate effectively with architects and specialists in areas such as AI, and to drive presales activities and project delivery. - Strong written and verbal communication skills at the executive level, as well as analytical and problem-solving abilities. - A degree or equivalent relevant professional experience is preferred.
- We foster an inclusive environment where all employees can make the most of their abilities, regardless of gender or life stage. - Networking and career development support, including the internal Salesforce Women’s Network (SWN), as well as mentorship programs, are actively available. - Depending on the work and team arrangements, employees can flexibly combine working from home (remote work) with working in the office. - Flexible scheduling without fixed core hours is available, and we respect work arrangements that accommodate childcare, caregiving, and personal circumstances. - A range of support programs are available to accommodate life changes, including maternity and parental leave, reduced working hours after returning to work, and nursing and caregiving leave. - We provide comprehensive benefits that support sustainable careers, including wellness allowances and an Employee Assistance Program (EAP) to support physical and mental well-being. - Salesforce benefits and resources help employees find balance in their lives and be their best selves.