Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Supervise the on-site team, including the Facilities Help Desk and vendors. Maintain a high standard of customer service and ensure compliance with all operational frameworks established by the client. Manage vendor quality control checks, work management, cost analysis, contract administration, and purchase orders. Ensure vendor invoices are submitted to the Finance team on time and payments are made by the due dates. Manage day-to-day vendor operations and ensure required vendors are dispatched for facilities-related requests within SLA response times, preventing critical equipment downtime and escalated customer complaints. Coordinate with vendors to keep pantry and vending-machine products fully stocked and prevent shortages of consumable supplies. Support the preparation of reports and analytical materials. Manage on-site communications, including preparing and distributing notices, to strengthen coordination across locations and improve facilities service delivery. Manage replenishment of pantry supplies and stationery; support requests related to key loans and air conditioning; create signage; anticipate facilities issues and report preventive actions to the Facility Manager; manage locker assignments, releases, and related administration; manage seating allocations and workspace assignments; issue and collect security badges and submit access-right requests; create and manage business card accounts; and complete client-specified online and on-site training related to internal tools, policies, and proprietary software. Perform other ad hoc duties as assigned according to business requirements. The role is based within Tokyo’s 23 wards, generally working from the office, from 9:00 to 18:00 with a 60-minute break. Days off are Saturday and Sunday, public holidays, and the year-end and New Year period. Overtime pay is available, with a fixed overtime allowance included in the basic annual salary equivalent to 30 hours per month for non-managerial positions. Performance-related bonuses are available. A probationary period applies.
- Ability to work efficiently under pressure. - A proactive, solution-oriented interpersonal style that combines approachability with appropriate assertiveness. - Ability to demonstrate initiative and work effectively in a dynamic team environment with frequent change and movement. - Excellent time-management skills and the ability to manage multiple tasks simultaneously. - A service-oriented mindset and strong sense of urgency, with an approachable and supportive manner, a drive to achieve, and a positive attitude. - Proficiency in spoken and written English (TOEIC score of 600 or above). - Experience using Microsoft Outlook, Excel, and Word. - Excellent written and verbal communication skills. - Strong relationship-building skills. - At least three years of administrative experience in areas such as general affairs, secretarial support, assistant roles, concierge services, or hospitality-related work.
- Experience working for a multinational company. - People-management experience. - Experience working in a facilities department or for an outsourcing company that provides facilities management services.
- Performance-related bonuses are available. - Overtime pay is available; for non-managerial positions, a fixed overtime allowance equivalent to 30 hours per month is included in the basic annual salary. - Two days off per week (Saturday and Sunday), public holidays, and the year-end and New Year period.
