Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore 814 hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
684 open jobs
Handles customer inquiries regarding billing and collections. Interacts with the Customer, Sales, and other internal departments to provide a variety of post-sales services related to billing and collections. Develops and maintains positive customer relations, coordinates with various departments within the company to ensure customer requests are handled appropriately and in a timely manner.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
As a trusted business/technical advisor through close communication with customers in the manufacturing industry, you will collaborate with sales, product specialists, professional services, and partners to propose Salesforce solutions. 1. Solution proposal activities targeting manufacturing customers Support in formulating solutions to business challenges and needs, and planning for future business transformation and systemization. Create and implement solution demos as concrete images of solutions to key challenges. Prepare proposals centered on solution design and implementation plans. 2. Creation of various sales materials Utilize the know-how gained from proposal activities to create solution maps for various industries, industry-specific demos, and proposal templates. 3. Support marketing activities by presenting and demonstrating at seminars and events.
Gain trust as a business/technical advisor through close communication with manufacturing industry customers, collaborating with sales, product specialists, professional services, and partners to propose Salesforce solutions.
Microsoft is the destination for experienced, collaborative, and passionate digital advertising professionals seeking a rewarding career and lifestyle. We offer a compelling portfolio of advertising products, innovative solutions and the opportunity to engage with some of the brightest minds in the digital industry. Microsoft Advertising is a multi-billion-dollar worldwide Sales, Marketing and Services organization on the cutting edge of the digital advertising industry. We are the engine that powers the buying and selling of digital advertising across all aspects of our digital portfolio including the high-growth, global search engine, Bing, as well as the Microsoft Audience Network. The Global Media Sales organizations empower direct advertisers as well as networked and independent agencies of all sizes around the world to reach their maximum potential through paid Search/Non-Search advertising. We are seeking a top performing Digital Advertising Account Executive to maximize Digital & Search advertising investment on the Microsoft Advertising platform. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Business Overview The Rakuten Group has a basic management philosophy which is to “empower” people and society through innovation. Including the Internet shopping mall "Rakuten Ichiba", mobile communication such as "Rakuten Mobile", financial services such as "Rakuten bank", travel sites, professional sports and so on, The Rakuten Group offers more than 70 diverse services that meet the needs of Japanese consumers. Department Overview While working for Rakuten Group, Inc., you will be responsible for Rakuten Mobile, Inc. Rakuten Mobile, Inc. has entered the carrier business with innovative technology and forward-thinking spirit, and continues to take on the challenge of providing attractive services. The organization to which you will be assigned this time reports directly to the COO (Chief Operating Officer) of Rakuten Mobile, and is working on strategic planning and strengthening organizational capabilities and competitiveness for the further growth of Rakuten Mobile. We will not only support management decision-making, but also resolve specific issues and implement measures. Rakuten Mobile, which is growing rapidly, continues to provide high-quality communication services to customers while maintaining an efficient operation system, in which COO faces various challenges. Position: Why We Hire Recruitment of additional personnel to strengthen the organization in line with business expansion Position Details As a key member of the team reporting directly to the COO of Rakuten Mobile, you will be responsible for corporate planning and providing strategic support to the COO within the Rakuten Group. Your mission is to strengthen organizational capabilities and competitiveness, enhance service quality, and improve productivity. You will be expected to design new operational frameworks and lead cross-functional projects from planning through to execution. Example of business - Developing yearly operating plan - Planning, designing and implementing Operation Governance - Planning and operating of important meetings including executive committee - Collecting, analyzing and materializing resolution actions of company’s issues and important agenda - Project lead of Company-wide special taskforce (Planning, decision-making support, and implementation to resolve priority issues, etc.)
Builds trust and credibility with executives, decision makers to address business and technical needs. Develops a comprehensive understanding of customer industry and identifies opportunities to drive optimization and digitalization solutions. Initiates conversations with customers on digital transformation. Coordinates with extended virtual teams and holds team accountable for executing customer needs. Sets priorities, focus, and resources and strengthens operations, ensuring that the extended virtual team and other stakeholders are working toward common goals. Plans ahead to determine order of priority for action on accounts based on customer needs, sales-generating importance, growth opportunity and assessment of risks. Builds and maintains a network of partners to drive opportunities and influence impact for multiple assigned accounts. Orchestrates others to anticipate issues on customer satisfaction, determine the root cause of problems, remove blockers, and establish recovery action plans as need to improve customers' overall experience. Orchestrates extended virtual teams and key stakeholders to engage decision makers of assigned accounts. Articulates Microsoft's value proposition aligned to customer's business objectives. Develops strategies to secure buy in and execution of plans and aims to identify new opportunities within assigned accounts. Implements strategies to engage stakeholders and sells opportunities and usage of Microsoft solutions.
Business Overview Rakuten Group provides more than 70 services in a wide range of fields, including e-commerce, travel, digital content, and other Internet services in Japan and overseas, as well as financial services such as credit cards, banking, securities, electronic money, and smartphone app payments, mobile services such as mobile carrier services, and professional sports. By organically linking these services through a membership system centered on Rakuten members, Rakuten has created a unique “Rakuten ecosystem” that is unlike any other. Department Overview This position is to be employed by Rakuten Group, Inc. and expected to work on assignments commissioned by Rakuten Mobile, Inc. Rakuten Mobile, Inc. has entered the carrier business with innovative technologies and a forward-looking approach, continuously taking on challenges to deliver compelling services. The mission of the Quality Management Department is to maximize customer satisfaction through comprehensive quality improvements, including service and product quality offered by Rakuten Mobile. The Program Management Office (PRMO) engages in issue-driven initiatives, participating in (or launching) projects within the company and, from an on-the-ground perspective, providing second-line support through to quality improvement and problem resolution. Position: Why We Hire To further acquire customers and reduce churn, various projects are underway across the company. To accelerate the problem-solving cycle, contribute to process quality improvement across more projects, and strengthen this function, we are hiring to both backfill and expand the team. While the PRMO currently has 11 members, this role will primarily work with one manager and two team members (one in their 20s and one in their 30s). We welcome candidates from any industry who have experience in problem solving and project management. Attractions - Business/organizational phase We are in a challenge phase to establish a solid position as the fourth MNO carrier by introducing the latest technologies. - Autonomy and culture As a young organization with ample room for improvement, you can drive proposals based on your own experience. - Career development (skills and career path) By leading quality management activities across the business, you will sharpen cross-organizational coordination and business-level problem-solving capabilities. - Differentiation from competitors (leveraging Rakuten Group resources) By collaborating with diverse Rakuten Group businesses, you can experience inter-business synergies and dynamic service growth not available elsewhere. Position Details Role Overview Issue-driven participation in (or launch of) internal projects; from an on-the-ground perspective, provide second-line support for quality improvement and problem resolution. Key Responsibilities Execute through to issue resolution for assigned initiatives, including: - Current-state analysis, root-cause identification, proposal and formulation of recurrence-prevention measures (in launch phases, you may build processes hands-on and transition them to operations). - Define quality management items and standards (KPI design). - On-the-ground progress and risk management. - Report project progress to executives. Sample Projects - Delivery quality improvement for Rakuten Mobile B2B materials/components. - Quality management related to SIM distribution for shareholder benefits. - Process improvement for international roaming applications. Work Environment Team Structure - Headcount: approx. 50 in Quality Management Support Office; around 10 per section. - Age range: broad, from 20s to 50s+. - Hiring mix: predominantly mid-career hires. Average Overtime Approximately 10–20 hours per month. Mid-career Background Examples Members from diverse industries with prior experience in issue resolution and quality improvement. Example Career Path for Successful Mid-career Hires After gaining experience in the PRMO, you may be assigned to nationwide, CEO-priority projects. Typically, you will start with smaller improvement initiatives and gradually move to large, business-critical projects. Mandatory Qualifications: - At least 3 years of experience in business process improvement within an operating company (any industry), OR at least 3 years of professional experience in a consulting firm. - Business-level English proficiency. - Native-level Japanese proficiency. Desired Qualifications: - Experience working in a multinational environment and meeting facilitation skills. - Cross-functional presentation and communication skills. - Project management and/or program management skills. - Team management skills.
◆About the Enterprise Commercial Organization Microsoft's mission is to "Empower every person and every organization on the planet to achieve more." Supporting our customers' digital transformation is one of our top priorities. The Enterprise Commercial Organization is responsible for our most important accounts and develops large strategies. It is divided by industries such as automotive/transportation, finance, retail/distribution, telecommunications/media/gaming, and analyzes the industry from a broad perspective to propose how to optimally combine Microsoft's solutions to meet our customers' visions. ◆Overview of Strategic Account Management In this position, you will work closely with the Account Technology Lead for one of our most important accounts in the enterprise telecommunications industry. You will build trust with executives such as the CEO, CIO, and CTO of the customer, and coordinate with various internal organizations to address the customer's business challenges and support their transformation with new technologies. This role has the potential to bring significant change to society through the telecommunications industry.
We are looking for a Strategic Account Technology Strategist (SATS) to primarily handle customers in the distribution and trading industry within the Enterprise Business Division. SATS operates at the forefront of digital transformation for industry-specific customers, understanding their business and priorities based on industry scenarios, and providing resources for their digital journey. With insights based on SATS's technical expertise and industry knowledge, we can propose business ideas that customers have never imagined before. SATS also promotes the adoption of all Microsoft solutions, including Microsoft Azure Cloud, AI, Modern Workplace (Microsoft 365), Security, and Dynamics 365 and Power Platform. Additionally, building relationships with CIOs/CTOs/CDOs and acting as a dedicated virtual CTO for customers is required. We invite you to join us in promoting our customers' DX/AI transformation in this rewarding position. We are looking for someone who can proceed with proactive ownership and leadership, accelerating AI transformation by utilizing AI to transform customer operations and touchpoints.