Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
TeslaThe Field Service Area Lead is a key operational and technical role within the Tesla Energy Infrastructure Service team, responsible for leading the delivery of service obligations for energy storage systems and charging infrastructure. We are seeking an experienced service, project, or asset manager with strong people leadership and excellent oral and written communication skills to interface with clients and oversee Japan and Philippines service operations. You will collaborate closely with the Asia Pacific Field Service Manager, Engineering, Sales, and Logistics teams to execute contractual requirements and ensure optimal performance of critical infrastructure projects, including industrial- and utility-scale battery energy storage systems, residential storage systems, and charging infrastructure. In this role, you will operate with a high degree of autonomy while contributing to the development of tools, processes, facilities, and personnel to enhance organizational productivity. Responsibilities include leading, coaching, and developing teams to foster a high-performance, safety-first culture, including workforce planning, capability development, and succession pipelines; providing strategic advice for mobilization and new business activities; managing services for Tesla Energy Battery Storage and Charging Infrastructure assets in alignment with contracts, customer objectives, company KPIs, and service level agreements; delivering preventative and reactive maintenance per service obligations, product warranties, and schedules; managing a regional team of technicians, engineers, and electricians; strategically operating and optimizing systems, including inhouse CRM, data analytics (Power BI), ERP (SAP), and internal platforms; handling recruitment and HR administration for a growing regional team; enforcing EHS standards and ensuring accountability for field work; conducting regular site inspections, leading event reporting and investigations, and supporting commissioning, onsite troubleshooting, and equipment failure analysis; onboarding and setting up subcontractors, site service facilities, and site-specific service requirements in parallel with project deployment; meeting with clients and asset management teams to assess asset status, needs, risks, goals, and maintenance progress; reporting on operational maintenance plans, testing, audits, performance, forecasts, plant services, budgets, and monthly reviews; collaborating with asset management teams to ensure operations meet all obligations, performance guarantees, and company standards; performing periodic online monitoring, incident recording, identification, and handling to maintain asset performance; and managing communications with external parties, including public authorities, grid operators, and key stakeholders, as well as subcontractor relationships for regional sites.
- 5+ years of cross-functional experience in service, project, engineering, or asset management. - Degree in engineering or equivalent trade qualification and experience. - Clear understanding of field operations. - Background in medium- and high-voltage environments. - Willingness to conduct regular site visits to energy locations within the designated region (1-2 weeks per month; 25%-50% travel). - Valid driver's license. - Ability to handle ambiguity, define and drive strategy, maintain attention to detail, and demonstrate success in complex problem-solving. - Strong customer relationship-building and communication skills. - Passionate and empathetic approach to collaborating with teams and partners to solve challenges. - Strong analytical and quantitative skills, with the ability to use data and metrics for informed decisions. - Capacity to execute multiple projects and tasks in parallel across teams, with the flexibility to pivot rapidly. - Strong proficiency in Microsoft 365 (Teams, Word, Excel, PowerPoint). - Native-level Japanese with strong business-level English.
- Experience in power generation or renewables (advantageous).
