Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
The Facilities Coordinator (FC) will be part of the Facilities Management team and support workplace operations across Shinagawa HQ, Osaka, Sagamihara, Tokyo, and Sapporo offices. This role oversees the Service Desk team and Mail Room operations in Shinagawa HQ, Osaka, and Sagamihara, while also providing remote support to other office locations. This role requires excellent organizational skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate demonstrates a customer-focused mindset, proactive problem-solving ability, hospitality-oriented service, vendor management capability, and operational flexibility. The role involves supporting daily Service Desk operations and maintaining high service standards; coordinating internal requests and ensuring timely follow-up and resolution; providing operational support and guidance to team members; raising POs, managing payment processes and due date tracking, and supporting budget management in SAP; ordering and replenishing office supplies and business cards; conducting daily office inspections; managing coffee machines and tea dispensers; supporting receptionist-related services and workplace operations; managing security badges and building access cards; coordinating with building management and security teams; supporting Mail Room operations and maintaining shipment and delivery data management records; coordinating with courier vendors and managing vendor relationships; monitoring service quality and delivering concierge-style support with local expertise and hospitality; coordinating transportation requests for visitors and employees; receiving and processing work order requests, tracking and following up on facilities-related tickets, and processing vendor invoices associated with work orders; managing office assets across supported locations; participating in facilities-related projects, including after-hours or weekend work when required; serving as the primary point of contact for facilities-related inquiries and requests; performing tasks assigned by the Assistant Facilities Manager, acting as backup during absences, and supporting local stakeholders on IFM-related follow-ups. The position reports to the Assistant Facilities Manager and is on-site within Tokyo’s 23 wards. Working hours are based on the client’s timetable, generally working from the office. Days off are Saturday and Sunday, public holidays, and the year-end and New Year period. Overtime pay is available, with a fixed overtime allowance included in the basic annual salary equivalent to 30 hours per month for non-managerial positions. Performance-related bonuses are available. A probationary period applies.
- Minimum 3 years of experience in General Affairs (GA) and/or Facilities Management - Diploma or degree from an accredited institution - Proficiency in Microsoft Word, Excel, and PowerPoint - Strong prioritization and time management skills - Ability to work under tight schedules while maintaining high-quality output - Strong communication skills in both Japanese and English - Professional, approachable, and service-oriented personality - Strong teamwork and stakeholder management skills - Flexible and proactive attitude toward workplace support operations
- Experience with SAP and facilities/work order management systems
- Overtime pay is available - A fixed overtime allowance is included in the basic annual salary, equivalent to 30 hours per month for non-managerial positions - Performance-related bonuses are available - Two days off per week (Saturday and Sunday), public holidays, and the year-end and New Year period
