Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
RakutenWe are expanding our team to strengthen our organizational structure in response to rapid business growth and an increase in shared service operations for the Rakuten Group. We provide essential shared services to Rakuten Group companies, including Rakuten Mobile, by managing critical processes such as contracts, stamping, and electronic signatures. Beyond routine administrative tasks, you will serve as a hub between Legal, General Affairs, and business units. You will lead the adoption of electronic contracts and the improvement of approval systems, balancing rigorous governance ("defense") with the speed required for business growth ("offense"). As our business scales, we face the challenge of balancing rapid decision-making with strict compliance. We are looking for someone who can drive productivity across the entire organization from a back-office perspective. We invite you to leverage your experience to help us build the next stage of our growth. We are a flat, diverse team where young talent and seasoned professionals collaborate and challenge each other. As a shared service center providing high-value administrative support across the Rakuten Group, you will work alongside various experts in a dynamic, growth-oriented environment. As a core member of our shared service function, you will provide high-value administrative support to Rakuten Group companies, including Rakuten Mobile, while driving risk management and operational efficiency for critical processes such as contracts, stamping, and electronic signatures. Please note that our services are currently focused on internal group entities. Acting as a bridge between Legal, business units, and group companies, you will build the governance foundation that drives organizational growth. Leveraging the Rakuten Group’s extensive network, you will lead cross-functional service initiatives and play a vital role in supporting our business operations across the group. You will plan and execute initiatives to strengthen risk management and operational efficiency for contracts and e-signatures; optimize approval workflows and systems to ensure internal control and process excellence; oversee the execution of important documents and manage digital certificates and corporate seals; manage administrative services outsourced from group companies, including operational setup and support; and draft and update internal regulations and provide guidance on governance. Depending on your experience and suitability, you may also lead process improvements for facility management, security, and event operations. These tasks will be assigned based on your experience and suitability. Projects include implementing and standardizing a unified e-signature platform across the group, building scalable and efficient workflows for administrative services outsourced from group companies, and driving end-to-end process improvement to reduce turnaround time from initial proposal to final contract execution. The General Affairs Department has 28 members in total, divided into four groups of approximately 5–10 members. Team members range from their 20s to 40s, and approximately 90% are mid-career hires. The team includes people with backgrounds in Legal, HR, Executive Secretarial support, Sales, and Retail. Average overtime is approximately 10 hours per month, though this may fluctuate depending on project demands and seasonal workload.
- Professional experience in a corporate environment (3+ years), including General Affairs, Legal, HR, Sales Admin, or Executive Secretarial support. - Experience in contract and application processing (3+ years), including handling contracts, internal proposals, and official applications. - Professional proficiency in English (Reading, Writing, and Speaking): ability to review English contracts/documents, communicate via email/chat with non-Japanese speaking members, and handle English-language inquiries. - High accuracy and sense of responsibility, with the ability to manage operations strictly in accordance with internal regulations. - Technical proficiency: Intermediate Excel (VLOOKUP, Pivot Tables) and PowerPoint skills.
- Experience in back-office functions (General Affairs, Legal, or HR) (3+ years). - Practical knowledge of e-contracts and stamping processes. - Experience in handling inquiries, stakeholder management, or serving as a point of contact. - Experience in governance, internal control, or leading process improvement projects. - Experience in shared service or outsourced business operations. - Business Law Proficiency Test. - Business-level English proficiency (TOEIC 800+ or equivalent). - Accuracy and flexibility: ability to perform tasks with responsibility and high accuracy while maintaining the flexibility to support business speed. - Efficiency and improvement mindset: ability to handle routine tasks efficiently and proactively propose improvements by identifying bottlenecks. - Strong communication and teamwork: ability to work autonomously while collaborating effectively with diverse stakeholders, including Legal, business units, and senior management. - Adaptability to change: someone who embraces change and is eager to acquire new knowledge and skills in a fast-paced environment.
