Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
This job posting was originally in Japanese. The English version is automatically translated. Please visit the company site for the most accurate information.
As a Guest Service Agent at InterContinental Hotel Osaka, you will support guests in a variety of situations to ensure they enjoy a comfortable stay. Your responsibilities include providing information about hotel facilities and nearby attractions, restaurants, and transportation; responding to guest inquiries and requests; confirming and arranging restaurant and other service reservations; coordinating with various departments to meet guests’ needs; storing and delivering guests’ luggage; and responding promptly and courteously to the wide range of requests and concerns guests may have. You will understand each guest’s individual needs and provide personalized hospitality that exceeds expectations, making their stay more comfortable and memorable. You will also perform other general guest service duties.
- Experience in guest services at a hotel or in a comparable role - Ability to communicate with people from all walks of life - A cheerful, well-groomed appearance and a positive impression - Ability to value cooperation and collaboration as part of a team - A willingness to take on challenges - Flexibility
- Previous work experience at a city hotel - Ability to communicate in English or Chinese