Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Greet guests and ensure smooth and courteous check-in and check-out. Build rapport with guests, respond promptly to requests and complaints, and provide feedback for better guest satisfaction. Handle cash and credit card transactions with proper procedures. Manage and administer the day-to-day administration of staff, assigning work responsibilities, performance and development. Provide appropriate training to team members on business systems, security, service and quality. Manage in the event of an emergency and work closely with local police and fire departments. The role requires at least 3 years of experience in a hotel front desk or equivalent, as well as management experience. Preference will be given to those who have worked in a luxury hotel before. The ideal candidate communicates clearly and openly with others based on trust, has a positive and determined attitude, and can work flexibly with multinational staff and customers while respecting differences. The hotel system used is Opera.
- At least 3 years of experience in hotel front desk or equivalent. - Experience in management. - Able to communicate fluently in English with foreign guests. - Able to use the Opera hotel system.
- Experience working in a luxury hotel. - Chinese or Korean language ability.